Lou was absolutely amazing. He was super sweet and considerate. He was very attentive to me and my best friends comfort ability. I def recommend going to him for your PC issues. Didn’t rip us off, he worked within our budget and was very understanding.
JL
Jessica Lambert CS - Lamouria
May 7, 2026
1.0
I am working on a high stakes legal case for the past 3 years.
I had 3 years of extremely sensitive and consequential legal documentation disappear... The computer malfunctioned 3 months after purchasing it from best buy. I went to geeksquad to get it repaired. I explained to the rep (Alex Jasmin) for about 10mins straight how critical the documents within the the laptop were and that none were to be removed from the device.
He seemed to understand and assured me nothing would be lost. Fast forward 3 days. I check the laptop and to my surprise all the 3 years legal documentation vanished. I called Alex. He seemed very unconcerned by it. He stated "we took everything from the user folder". But somehow he left everything else behind. He explained remainder was "most likely" in my one drive. I checked 15 different emails logging into different onedrive accounts. Nothing was found. And guess what. Bestbuy is not taking any action to resolve this issue so far. This is grounds for a lawsuit. To take 3 years of hard legal work and have it erased is a severe issue. If you read this the indivisual responsible for this is Alex Jasmin at the BestBuy in Norwalk. I highly advise do NOT leave your device with this indivisual. I am filing an official complaint and potential lawsuit related to this issues.
RR
R R
Apr 27, 2026
5.0
What a wonderful welcome!!!
Thank you Marcus and Arturo for making our visit fun. We came in to get a new TV and Arturo happens to be a Samsung specialist, since we only buy Samsung TV’s this was a great experience.
We also got to chat with Marcus about other products and we learned that he is also from Hawaii, ohh how we miss the food and weather. We purchased a new TV but the warm welcome and wonderful customer service is what brings me back to this store. Thank you!
MB
Melanie Bones
Apr 19, 2026
5.0
I go buy a phone and jay so am able and very good service thank you jay !
RP
RITA Papa
Apr 16, 2026
5.0
well They are Good But they needed more work on Appt times exactly 💯 🙄
What are the operating hours of Best Buy in Norwalk, CT?
Best Buy in Norwalk, CT is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Norwalk offer curbside pickup?
This Best Buy location provides same day pickup but does not currently offer curbside pickup.
What types of products can I shop for at Best Buy in Norwalk?
You can shop for TVs, computers, appliances, and more electronics at this Best Buy store.
Is there wheelchair accessible entrance available at Best Buy Norwalk?
Yes, Best Buy Norwalk has a wheelchair accessible entrance to accommodate all customers.
Can I get Geek Squad support and repair services at Best Buy Norwalk?
Yes, Geek Squad support and service repair are available at this Best Buy location.
What payment methods does Best Buy Norwalk accept?
Best Buy Norwalk accepts debit cards and checks and does not require cash-only payments.
Are there nearby places to eat around Best Buy Norwalk?
Yes, near Best Buy Norwalk you can find dining options like Rio Border Mexican Restaurant, Fiesta Limena Restaurant, and Post Road Diner.
Where can I find other retail or department stores close to Best Buy Norwalk?
Nearby retail stores include T.J.Maxx and Dollar Tree, perfect for clothing and discount shopping before or after visiting Best Buy.
Which nearby services can help with mobile phones around Best Buy Norwalk?
For mobile phone purchases or repairs near Best Buy Norwalk, you can visit Geek Squad, Verizon, or Cellular Sales.
Does Best Buy Norwalk offer in-store shopping and electronics recycling?
Yes, Best Buy Norwalk supports in-store shopping and provides electronics recycling services.
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