Mazda of Milford

Reviews

• SS

  Stephen Shaughnessy

  4 days ago
  5.0
  Marcin made the process of buying a new car easy. He went through all of our options. Was very clear about pricing and the process. I'm glad we chose Mazda of Milford and will definitely the recommend to friends and family
• JB

  James Bizak

  6 days ago
  5.0
  I recently purchased my first Mazda from Mazda of Milford, and it was an amazing experience from start to finish. Keily was an outstanding salesperson. My father and I were just looking around the lot when she approached us. She was attentive, friendly, and never pushy or trying to upsell. I told her my budget and what I was looking for, and she worked within that. Jayla, the finance manager, was also fantastic, making the financing easy to understand and handling everything professionally. A few days after purchasing my certified pre-owned Mazda with only 14,000 miles, I noticed the car was vibrating slightly on the highway. I was understandably disappointed and frustrated and brought it back. They inspected it and said it needed new front rotors. This is where Mazda of Milford really earned my respect. Rich, the general manager, took ownership of the situation. They acknowledged the issue, replaced the rotors at no cost, and made sure the car was repaired properly. Many dealerships could have handled it differently, but they chose to do the right thing and stand behind their vehicle. While I wish the issue had been caught earlier, how they responded really exceeded my expectations! I’d absolutely recommend Mazda of Milford. They genuinely care about their customers, stand behind their vehicles, and made me feel valued throughout the entire process. Thank you to Keily, Jayla, Rich, and the entire team for making my first Mazda purchase a great one 🙏🏻
• PD

  Patti Dinan

  Jul 18, 2026
  5.0
  Took my Mazda in for the usual check up and oil change. Scott was very helpful and made the process quick and easy.
• JK

  Jared Kilkenny

  Jul 9, 2026
  5.0
  Over the years, we’ve purchased 3 vehicles from Mazda of Milford alongside several visits for service. They always knock it out of the park with a great experience. Mazda of Milford has maintained a level of professionalism and standard of service throughout the last decade that I’m reminded is rare any time I find myself at another dealership. My last visit with Kim and the team was outstanding and we look forward to doing business again with them in the future.
• PS

  Pradnya Sankar

  Jun 29, 2026
  5.0
  I had a great experience at the Mazda Service Center in Milford, CT. Technician Michael A. was extremely helpful and took the time to listen to all of my concerns about my new 2025 Mazda Preferred. I especially appreciated the detailed video he made of the service inspection and sent to me. It was wonderful to see exactly what was being done to my car—it felt like I was there watching the service in person. This level of transparency and customer care made the entire experience outstanding. Highly recommend!

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