VCA Animal Hospital of East Hartford

Reviews

• DS

  David Santella

  May 2, 2026
  5.0
  This place is amazing, great people and our cats loves them!
• AS

  Alisha Soto

  Apr 10, 2026
  1.0
  VCA East Hartford likes to make a determination on what to tell you regarding your pet's health based on if they think you can afford services or not. I've had my cat here for a few years and take her in yearly for skin allergies. I brought her in recently due to a behavioral issue. They gave her a lukewarm physical, said there was nothing wrong with her and then sent me home (because they assumed I couldn't pay for tests). This necessitated me reaching out to them for medication because my cat had an issue with allergies in her ear. I come in to pick it up. The vet tech who literally saw my cat the day before, looked at me, and kept walking (she's rude to boot). Now a few months later when her skin issue returns (since they didn't really address it at her appointment), I look at her records and realize that they gave her a diagnosis of chronic dental disease. Yet they never spoke to me about this at her appointment. Didn't bring it up, didn't tell me what I should be doing to reverse this, zip, nada. And again, because they assumed I couldn't afford services based on the beat up car I drive (because my car runs fine and I'd rather spend money on things I need than cosmetic issues on a car), they told me nothing and this went unaddressed for more than 30 days. The most egregious thing was that they also did this when I brought my senior dog about a year and a half ago. They kept asking me if my dog was "an old 13" and were trying to get me to put him down because he had urinary issue. $1600 surgery later (which I gladly paid) and even with the surgery gave him a prognosis stating that he would most likely past at the end of 2025. Well, we're about close to mid-way 2026 and my dog is fine other than being a 15 year old senior dog. All because they assumed I wouldn't be able to afford a surgery. All this to say that if you're coming here, make sure you drive a brand spanking new car, come dressed to the nines, probably be white (as I'm not), and you'll be A-Okay. If you don't, they won't give you all the relevant medical information for your pets based on their classist preconceptions.
• AP

  Ana German Perez

  Apr 8, 2026
  5.0
  They can text me address
• KC

  kaylin Christy

  Jan 25, 2026
  5.0
  Nicole and Dr. Holston at VCA East Hartford were amazing to me and my family every time we came in. From the very beginning, they treated Simba with such care, patience, and compassion, and always made us feel supported and informed. In the end, when we had to make the heartbreaking decision to say goodbye to Simba, he was treated with nothing but dignity, love, and respect. Their kindness during such a painful moment meant more to us than words can express, and we are forever grateful for the comfort and care they gave our family.
• KG

  kevin garcia

  Jan 7, 2026
  5.0
  The best 💯

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