The highly skilled clinicians at Ivy Rehab HSS Physical Therapy Center of Excellence are here to help you get back to feeling your best again! This clinic located at 3 Federal Road in Brookfield - Danbury has been designated as a Center of Excellence by Hospital for Special Surgery (HSS), top-ranked in the nation for orthopedics. Our team is dedicated to getting you better, faster by leveraging clinical expertise & knowledge of HSS and by holding ourselves to rigorous standards of training, patient outcomes, and patient satisfaction. The Ivy Rehab Network has over 10,000 online reviews with an average score of 4.9 out of 5 stars, and we offer a wide range of treatments and programs, including in-clinic and virtual telehealth appointments.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.