Best Buy

Reviews

• TL

  Thien Le

  3 days ago
  5.0
  Isaiah provided outstanding customer service from start to finish. He was professional, knowledgeable, and went above and beyond to make sure everything was handled perfectly. He answered all my questions, kept me updated throughout the process, and made the entire experience stress-free. It’s rare to find someone so dedicated and hardworking these days. I highly recommend Isaiah to anyone looking for excellent service. Definitely a 5-star experience!
• MN

  Mike Napoli

  May 13, 2026
  5.0
  Top tier service from the store workers and the install bay. I had some audio upgrades put into my vehicle. Evan and the team in the install bay are fantastic! Easy to talk with and knowledgeable. I recommend and will return with future installations. Thank you!
• JS

  Jennifer Seim

  May 9, 2026
  1.0
  After running around to 2 other locations that supposedly had the TV we were looking for, we picked it up at this location. Got home to find that it had been previously opened. It was not sold as a previously opened unit. Missing cables and had the wrong remote, all parts bags were opened. Never buying a TV from them again.
• CC

  Coral

  May 5, 2026
  1.0
  Everyone always has an attitude when you return anything. I don't understand when you have a pro membership for 60 days and you go in to purchase and you are unsure about a product they gloat about being able to try anything for 60 days and return it if you don't like it. I returned 5 things and got MAJOR attitude from multiple people upfront. I have spent over $6000 in this store over the last 5 months getting gaming computer and smart devices and such to get attitude when I don't like something?
• CB

  Carolyn Bodley

  Apr 20, 2026
  1.0
  I would give a negative 5 star if allowed. This morning 4/20/26, I arrived at the store at 9:45 and waited until 10:00 opening. All I needed was an iPhone screen protector and have it installed. Entering the store there was a group of at least 10 employees shooting the shit, dressed in black. They advised they were not employees but involved in the construction. One green-haired girl told me to stand by the iPhone accessories and she would get me assistance. A young man appeared still in the process of putting his ear buds in his ear, wearing skin tight (literally) blue jeans. He had white substance above his lip — either butter or his Starbucks drink. I should have told him but chose not to because of his attitude. He got the screen protector off the shelf, and began making a ticket asking my phone number and entering it. At the same time, another associate came up to him telling him another customer was waiting and as soon as he finished with me, to go and assist them. At that point, he hands me the box and tells me to go to Customer Service for them to put the screen saver on my phone. I walk to Customer Service, wait 5 minutes when the associate who told the first guy someone was waiting came up to Customer Service. He told me that Customer Service doesn’t replace the screen saver and I needed to go to GeekSquad. Two customers with laptops were being assisted by two associates. Sitting there for 25 minutes, with the only acknowledgement, being to sit in the provided chairs, and after being in the “uncrowded” store for now close to 45 minutes, I got up and placed the screen saver on one of the GeekSquad’s counter and turned and began walking away. Again, not one acknowledgment or apology. Leaving the store, still no acknowledgement that I was there or leaving. LAST TIME I WILL EVER STEP FOOT IN YOUR STORE! 😡😡😡

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