Best Buy

Reviews

• WM

  Willard Morrow

  2 days ago
  1.0
  I purchased a dishwasher from Best Buy in January 2025 and in Feb 2026 it stop working. On Best Buy recommendation I did buy the extended warranty for my dishwasher. I call Best Buy in April 2026 and set up appointment to get my dishwasher repaired. Wright Appliances sent out a technician and said the rinse aid was bad. Order a new part and the same technician installed the new part. I still have the same problem with the dishwasher. The technician from Wright Appliances said to me to spray cooking oil in my dishwasher and use the power soap for dishwasher. I called Wright Appliances and said the dishwasher still not working. Wright Appliances said that they could not do any more, (Go Pound Sand) But now after the technician worked on my dishwasher its now leaking rinse aid and water on the floor. So now I have a big paperweight in my kitchen because is still not working. But according Wright Appliances I do not know how to operate a dishwasher. I would like to know how many people spray cooking oil in there dishwasher. But trying to talk to a Person from Best But is a act of God. You must talk with a computer AI . And text and do email and pray to the God to talk with a person. My dishwasher is a 1 year and two months old and I paid a lot of money for it with the extended warranty. Best Buy had no problem taking money no computer AI or texting or email. So to sum it up my dishwasher is a 1 year and 2 months old and does not work And I did purchase the extended. But trying to get the problem solved with Best Buy and talked to a person was not part of the warranty. That is how great the warranty is with Best Buy.
• 64

  67 444

  May 12, 2026
  3.0
  expensive product. decent service. makes it difficult to support in difficult times.
• JH

  Jarred Helt

  May 6, 2026
  1.0
  There shouldn't even be an Xbox section if you ONLY HAVE 3 GAMES. The Days of bestbuy having the greatest physical media selection are over. No blue rays, no games. This used to be my candy store. I would spend money here weekly, not anymore. Even Walmart has a better selection
• BH

  Brielle Hacker

  May 2, 2026
  5.0
  Ari is literally amazing if you need help with anything related to computers she is your girl. She very knowledgeable and helps explain everything! Some of the best help I’ve received at any Best Buy I’ve gone to
• TC

  Twistedchick Carolyn

  May 2, 2026
  5.0
  Went to look at computers and TREY was extremely helpful. He even told me about other offers I didn't know the store had.

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