Cricket Wireless Authorized Retailer

Reviews

• BS

  Brian S

  Jun 19, 2026
  1.0
  Completely incompetent, deceptive practices, and zero integrity. Save your money and go elsewhere. I bought a phone here after being explicitly assured by the salesperson (Christian) that the network had "excellent service in the mountains." It had zero bars. When I brought it back less than 18 hours later to return it, the story completely changed. I even asked the salesperson to check his own phone right there in the Montrose store—he only had two bars in the middle of town, proving the coverage claims were entirely fabricated. The store manager (Zeus) and a corporate phone representative initially promised a full refund within 7 days, and I even had them write it on the receipt. Fast forward: no refund. Now, the store blames corporate, and corporate blames the store. Customer service reps (like Jose) refuse to provide employee IDs or honor the written agreement. Deceptive sales tactics and zero accountability.
• ZG

  Zeke Greens

  Jun 30, 2025
  5.0
  Lesly was amazing! She helped me with everything I needed and made the whole process easy. I didn’t feel rushed or pressured at all. She answered all my questions and made sure I got the best deal. Definitely recommend stopping by and asking for Lesly!
• DW

  Davin Wiljakainen

  Jun 25, 2025
  5.0
  My phone broke while out of town, and the employees provided me with exceptional service. They were able to find me a phone that fit my needs in a timely fashion and at a fair price.
• ZB

  Zeus Bojorquez

  Jun 12, 2025
  5.0
  Awesome got free HBO and Max with my $60 plan. Cristian was a great salesman!

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