Best Buy

Reviews

• CS

  Cindy Silverbach

  May 13, 2026
  5.0
  The personnel are so helpful & knowledgeable!
• TK

  Theressa Keelen

  May 3, 2026
  5.0
  Shout out To all of you that replace screen protectors. We really appreciate you, and a huge shout out to Jefe, life saver!
• JJ

  J Janakus

  May 3, 2026
  1.0
  Horrible service, we bought a new fridge and it stopped working after 3 months and they wouldn’t take it back
• PM

  Pete Mondragon

  Apr 30, 2026
  1.0
  I Guess because I went in there on a long board , my money was no good ! This was after they told me to go to the area for what I was looking for . No. Help came but the guy that walked in at the same time behind me got helped out in no time! I guess they are quick to judge a book by its cover! Thx Best Buy for your non existent service!!!
• TA

  Tiphani Allyson

  Mar 31, 2026
  5.0
  I am very greatful to Bob and Don at the Littleton Best Buy . I had been in and out of the store getting increasingly distraught each time I had visited throughout the day. The first time I visited the store was right at open and was greeted by Bob who was so attentive. He got me someone to help me with purchasing a phone swiftly dispute not having someone working the department. Don came and got me the device I asked for and I was in and out in less than 10 mins . I had returned later in the day , and had noticeably been crying. Bob was walking by helping another customer as I entered the store and he immediately greeted me with grace and asked me why I was back and took the time to just be kind. He called someone to come help me swiftly and proceeded to help his customer. The person he called didn’t quite have the full answers and got me help from Don the man I had originally got the first phone from . He helped me exchange the phone and then talked me through the issue with my provider and how to bypass the issue I was having. Again so swift , my visit was no more than 20 mins . I went home and did what Don had recommended and it worked. I am very grateful to these two wonderful humans for treating me with kindness, respect and as a human. Today this phone situation was literally sending me over the edge. I do have to say that if you call Best Buy and try to talk to their customer service center it is a very opposite experience and you will blow up on them …. For context I was dealing with getting an unlocked phone to add a number from an existing provider. My state of distraught was at no fault of the Best Buy store itself . Transferring phones is not an easy processes with my provider.

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