VCA Alameda East Veterinary Hospital

Reviews

• RS

  Rachel Some

  1 day ago
  1.0
  Zero care for their patients. Been a dreadful few months with them trying to figure out a diagnosis for my dog’s leg. Then I brought him in today through the ER since he’s not able to bear any weight on it and is significantly worse. They kept giving me updates “you’re next, we’ll have a vet in within the hour” well the hour came and went and then was told I was 5th in line to be seen after 3 hours of waiting. The staff could not have cared less either delivering the news and did not show an ounce of sympathy for the lies and extreme wait time. Thanks for wasting my time and preventing my dog from getting care. Would never recommend this facility. Nearly every time I come here is an unpleasant experience.
• LF

  Luke Fidler

  May 13, 2026
  5.0
  They took great care of my pup and made a very hard and stressful time better for us. I was referred to VCA Alameda East for neurology after my dachshund Bonnie was exhibiting neck pain, extreme lethargy, and loss of appetite for over 3 weeks. I ended up taking her in for ER care because she started having trouble breathing. Bonnie ended up spending almost a week in the ICU here while the team diagnosed her very complex case. They ended up figuring out it was an autoimmune disorder, likely lupus or IMPA. With their care Bonnie is home and slowly on the mend. I really can’t say enough good things about everyone we interacted with from the ladies at the front desk to the vet techs and doctors. Their compassion and patience really stood out to me. I’ve never had doctors take so much time to talk through their findings, explain their thoughts, and decide on next steps. I always felt like Bonnie was safe and cared for in their hands. Special shout outs to Danielle and Jennifer for giving her lots of love, and to Drs. Millar, Giannasi, and Deitschel for saving my girl.
• LL

  Leslie Lum

  Apr 4, 2026
  5.0
  We are incredibly grateful to have found Dr. Kopf and Dr. Emch after an extensive search for compassionate, board certified, and highly skilled veterinary neurologists. Dr. Kopf performed a challenging ventral slot surgery on our beloved, brachycephalic dog with exceptional precision and care. Thanks to her expertise, our pup is now pain-free and on the road to recovery—walking comfortably and well on her way to being her happy, active self again. Words cannot fully express our gratitude—Dr. Kopf, thank you for saving our baby. Dr. Emch has been equally outstanding in managing seizures for our other dog. Their knowledge, attentiveness, and genuine compassion have made all the difference for our family. After difficult experiences at Wheatridge Animal Hospital and Blue Pearl Lafayette where we felt like just a number, and the standard for our babies was poor at best, the level of care and personal attention here truly stood out. Please disregard any negative reviews and take the time to speak with these remarkable doctors—you won’t regret it. We also want to give a special thank you to Josh, the anesthesiologist, for his important role in our pet’s care. We highly recommend Dr. Kopf and Dr. Emch to anyone in need of expert neurological care for their pets.
• KD

  Katie Daly

  Apr 3, 2026
  5.0
  Thank you to the team at VCA Alameda East for the kindness, care and compassion shown to me and my baby Toulouse! Dr. Shanti Coleman is hands down the best vet we have worked with.. ever. It is hard to put into words how grateful I am for people like Dr. Coleman and I would quite literally follow her over a cliff, if she medically advised me to do so. Thank you to Kristin our tech for assisting and teach us how to properly medicate our baby. Priscilla & Matt at the reception who took my frantic phone calls and had paperwork completed prior to our arrival and exercised the utmost empathy with an anxious cat mom - THANK YOU. Your anticipation, preparation and patience made a horrific day much easier. To the team at the pharmacy counter who has dealt with my nonstop voicemails, thank you for educating me and showing me the best paths to recovery. We are 7 days into 84 days of treatment and it would not have been possible without the swift caretaking of the team at VCA Alameda East, we are forever grateful.
• KD

  Keith D

  Apr 3, 2026
  5.0
  Our dog Kona was having some constipation issues and then sudden neurological issues about 2 months ago. Our main vet was concerned and recommended that we have him see a neurologist. We called around to a few places and the earliest we could get in was 2 weeks. But then we called VCA and told the staff on the phone what was going on. She immediately spoke with the neurologist and they were able to fit us in the following day. We saw neuro, got an MRI of the spine the day after, and unfortunately found a large tumor in Kona’s spinal cord that was causing the progressively worsening symptoms. The neurologist (I’m almost certain it was Dr. Emch - sorry if I’m mixing up the names!!) was incredibly compassionate about delivering the news to us and supporting our decision to eventually put Kona down (as we knew he was suffering and just rapidly declining). Hardest decision we’ve had to make, but the support and kindness shown by everyone at VCA really provided us with that little bit of comfort during a time of distress and sadness. Although we miss Kona dearly, we are forever grateful to VCA and their staff

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