Geek Squad

Reviews

• DS

  Denys Samokha

  Mar 6, 2026
  1.0
  If I could I will put -10 stars! I don’t know why they are doing appointments! You will wait after your appointment time more than an hour!
• RC

  Roger Cullen

  Feb 28, 2026
  5.0
  Great service, fixed the issue and was timely.
• JH

  Joshua Hernandez

  Feb 17, 2026
  1.0
  Bestbuy built a community of people that can't work normal jobs or perform basic work duties. When trying to set an appointment they transfer you to a call center where people can't even pronounce your first name. The appointments are completely useless. They have employees standing around doing nothing while theres multiple customers (with appointments) waiting for hours. Its taken over 2 hours for me to drop a laptop off. They've had it for over a week and now I'm waiting again to pick it up. Pathetic customer service and horrible culture.
• RH

  Rosemary Herndon

  Jul 31, 2023
  5.0
  Went in to Geek Squad in Northglenn with laptop issues. Was helped by Ryan T. He was quick, knowledgeable, courteous, and very helpful to me. Thank you Ryan, you were my support today!
• JG

  Jamie Gemmel

  Apr 14, 2022
  1.0
  This place is trash. Scheduled an appointment twice. Came in for my appointment from work. Lady said I need to schedule another appointment due to them needing to order the screen in. Which I understand. Well wouldnt you do that before having a customer schedule an appointment. Said this could of been in and ready day of appointment when I called in several days ahead.

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