VCA Westside Animal Hospital

Reviews

• DJ

  David Jung

  May 28, 2026
  5.0
  Heartfelt thanks to VCA for over 10 years of amazing care. For over a decade, the entire team at VCA has provided absolutely incredible care for all of our pets. A very special thank you to Dr. Winemiller. Your compassion, thoroughness, and extraordinary professionalism mean the world to us. You are a truly exceptional doctor. I also want to recognize Nicole and Beloved in management and reception—they are amazing, warm, and show so much kindness. The entire staff truly goes above and beyond, especially during the hardest times. Their immense empathy and support after losing a pet brought us so much comfort. This review is written in honor of BB, my beloved cat. Thank you, VCA team, for your dedication and big hearts. We are endlessly grateful for you!
• NN

  Naomi

  May 8, 2026
  1.0
  During my recent visit I left with my dogs face cut up by their clinic cat. I brought my dog in and told staff that she is reactive and to be careful with her, but when she was brought to the back to get her vaccines the clinic cat was in the procedure room. My dog reacted, and the cat scratched her face causing her to bleed. Seeing blood on my dogs face after I trusted your staff devastated me especially after the fact I WARNED THEM about her reactivity. I communicated with Manager Rachel, and I feel that things did not get resolved because I was told this was a rare occurrence and the cat is usually kept elsewhere. I don't understand why a cat would be loose when there are reactive pets coming in and out of the clinic. I was told that the short lead policy would be implemented but my dog was on a leash so that doesn't address my concern at all. I was also told that there would be a place for Kendra outside of the area, but that's exactly the problem. She already HAD a place outside the area when my dog was injured. That doesn't solve anything at ALL! I did not feel there was real accountability taken here or a clear plan put in place to prevent something like this from happening again. I'm deeply disappointed at how things were handled and I will NOT be returning in the future.
• NB

  Nathan Barnes

  May 8, 2026
  5.0
  They saved my dog's life by identifying a respiratory infection that was spreading and ensuring my boy had the correct care. If you're in West Sac with pets - just go check it out already.
• KS

  Kelli Stern

  Apr 25, 2026
  4.0
  Dr Reese was very nice. The staff were nice, I came on the wrong day but they were still able to work me in. I was not happy about checkout. I stated and signed the specific things I was going to pay for. I asked to not add the Revolution as I was going to get my own. They still added it. Yes I could of said no, but I took it anyway because they had already bagged it. They need to listen to the clients needs and wants and not try to add stuff that was not approved.
• IW

  isis wheeler

  Jan 20, 2026
  5.0
  nicole is the best! she was super helpful, attentive, and kind helping me with my cats' appointment set up. (this is my first time here) thank you so much!