VCA TLC Animal Hospital

Reviews

• JS

  Jane Subaitis

  Feb 1, 2026
  5.0
  They are all nice people and they took care of Nimbus, my kitty cat. Thank you
• TM

  Tyler McNiff

  Dec 21, 2025
  1.0
  I had a very disappointing experience at VCA TLC and would not bring my pet here again. Across multiple visits, the medical guidance felt disorganized and inconsistent, and I did not feel that my pet’s issues were taken seriously or handled thoroughly. Communication about what was going on and what my options were was unclear, which left me frustrated and worried about my pet’s care. At one point, even a staff member informally suggested I might want to try another clinic, which confirmed my concerns. In my experience, they were quick to keep scheduling visits and charging fees while my pet’s issues remained unresolved, and I left feeling that this came at the expense of both my wallet and my pet’s health. Based on what I went through, I recommend looking at other veterinary clinics that are more transparent and effective in their treatment plans.
• VC

  vianbabes Cortez

  Mar 21, 2025
  1.0
  ⸻ I’ve been a customer of that clinic for almost 10 years. Base on my experience LATELY , I have no issues with the doctors, but the real problem lies is with the front desk staff. They are the ones who decide whether to treat you with kindness and compassion when it comes to my dog. If you ever voice a complaint, they will label you as a difficult customer and make things harder for you. Thats my experiences even now, especially when it comes to refilling medications. They don’t care if your pet has recently been checked at a VCA Hospital branch. What matters to them? That you bring your pet again for another check-up before they refill the medication. They show no compassion with my dog even his struggling without its necessary medication. Every call and interaction with them, I feels frustrating because I know they will treat me like a complete and new customer. Their employees need to undergo training again. This year, I’ve decided—I’m definitely looking for a new vet clinic. VCA TLC CLINIC HOSPITAL BRANCH in Sta Monica are simply NOT WORTH staying with anymore.
• MM

  MG

  Jan 6, 2023
  5.0
  Here tonight with our dog and had a great experience. We happen to have a good amount of vet med knowledge in our house. From the front desk to our tech and the vet, everyone had a great bedside manner and was knowledgeable and efficient. Thank you, Analisa, Justine, Audrey, and Dr. Min!
• NA

  Natasha Abdul

  Jun 17, 2020
  1.0
  My husband and I should have read the review posted before mine. I rescued a puppy (4 weeks old) that was infested with ticks, he wasn’t in good shape but he definitely was not dying. We brought him here and they prescribed him an anti tick and flea medicine (nitenpyram), Prazpyrefeb Drontal Plus, some shampoo and a liquid droppers. We followed the instructions and gave him half of the the pill. Before we went to sleep we were caring for the puppy and we even have videos of him walking around, devouring food and full of energy. When I woke up, he was drowsy, He didn’t want to eat anything, had diarrhea and kept puking whenever we tried to give him water. He couldn’t lift up his head! We took him to the vet again and they said he has a low blood count and wanted to charge us a couple grand to keep him there over night after what seems to be our puppy overdosing from the medication they prescribed. We refused and the lady on the phone said I might as well start looking to euthanize him. We took him home and stayed by his side the whole day giving him honey and water. He kept puking and by the end of the day he started to tremble, have diarrhea then he passed away. It looks to me like the medicine was way too strong for a puppy that was weak. This place does not go for a holistic approach when it comes to saving animals. They just prescribe whatever the symptoms you described and sell you a bunch of medicine that have terrible ingredients. Please check the ingredients on what you give your dogs and don’t make the same mistake I did by just trusting strangers even though they are suppose to be professionals.