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Geek Squad

3.7
(43 reviews)

Business Details

12133 Mall Blvd, Victorville, CA
92392, United States
(760) 261-5741

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
12133 Mall Blvd, Victorville, CA
92392, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.7
43 reviews
5 stars
26
4 stars
3
3 stars
1
2 stars
0
1 star
13
  • JH
    J. H.
    Jan 15, 2026
    1.0
    I scheduled an appointment for January 14th, 2026, at 4:40pm, through my Apple account to replace a phone battery at the Geek Squad/Best Buy of of Mall Boulevard in Victorville. I walk in right on time, and after being asked how I can be helped, I explain I have an appointment at 4:40pm to replace my phone battery. The first thing the Geek Squad rep says is, “We don’t do any phone services after 4pm.” After a few seconds of awkward silence, I tell him I scheduled the appointment through my Apple account for a walk-in service at that time. The Geek Squad rep replies with, “My repair tech leaves at 5. I can get you checked in, but it won’t be worked on until tomorrow.” I tell him I’ll just go somewhere else to get it serviced. His only response was, “Okay,” and he went about his business without missing a beat. First, it wasn’t made clear at all when I set the appointment it would be “after” Geek Squad’s hours of service, because their repair tech leaves at 5pm sharp. Secondly, not a single care was given for any inconvenience this may have caused, no apologies for any misunderstanding over the scheduling, nothing. Just short abrupt answers, as if I were a pain in his neck for coming in so “late”. I’ve worked retail-oriented jobs before, and I understand how it can be a frustrating job. But no matter what sort of day you are having, you still have to show the customer you’re willing to go to bat for them to provide a positive experience, even if it means looking for a silver lining. You never know who’s walking into your establishment, and it could be a customer lost for life over that one interaction. This was anything but a positive experience, and I will never reconsider Geek Squad for any services. I will be steering all my friends, family, and Google shoppers, away from big box stores like Best Buy/Geek Squad for device servicing. Sir, I hope you realize how much you cost your company with your 1-star performance. My visit would have been a cool $89. But word of mouth is a two-edged sword; it works for or against a business exponentially. If the sharing of my experience persuades ten other people to go somewhere else to get a new battery, then my $89 just grew to $979 in lost business.
  • JG
    Jacob Gilmore
    Mar 8, 2025
    5.0
    Keeping this one short, the guys are courteous, knowledgeable and straight to the point. They will tell what they can do and what they can’t. Fixed my iPhone quick and properly and that’s all I care about
  • BD
    Brandie Dean
    Feb 10, 2025
    5.0
    Only $14.99 to have a glass cover installed on a tablet, got 2 done (did bring my own to have them install). The guys I worked with were nice and professional. Didn't take long, no appointments needed for something small like this.
  • SQ
    Shaira Quinonez
    Apr 1, 2022
    1.0
    It’s the worst customer service. They came to “fix” my laundry machine and they make another appointment and cancelled it and make another appointment and again cancelled it. And when I call customer service they couldn’t help me they ask me if I wanted another appointment. I ask to talk to a supervisor and they told me they can not transfer me to a superviso. What a customer service. They don’t deserve any star.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Victorville offer?

Geek Squad at Best Buy offers tech repair, setup, and support services including computer, mobile phone, television, appliances, and data recovery.

How can I schedule a service with Geek Squad at Victorville?

You can schedule a service either in store at 12133 Mall Blvd Rm C or online through their website.

Brand Certified Facts from Geek Squad

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Certified July 05, 2026Yext Knowledge Graph
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