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Best Buy

4.1
(2896 reviews)

Business Details

2982 El Camino Real, Tustin, CA
92782, United States
(714) 669-8355

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2982 El Camino Real, Tustin, CA
92782, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Reviews

4.1
2,896 reviews
5 stars
1,605
4 stars
659
3 stars
290
2 stars
98
1 star
244
  • CD
    Chase Daniels
    May 7, 2026
    1.0
    Purchased a $600 portable air conditioner and a few days out of their 14 day return policy it stopped working. Called the store to see if this could be resolved and they blew me off and said its not best buys problem now. Would not let me speak to a manager. Unbelievable custom service.
  • KK
    Keith
    May 4, 2026
    1.0
    Yet another Best Buy that looks like it's turning into a Frys.
  • CA
    Cj Avilez
    May 2, 2026
    1.0
    The worst Best Buy I have gone to! The employees are extremely rude. When I asked for help on an item I was looking to purchase the employee seemed annoyed that I even asked a question. She called another employee to help me and he also seemed annoyed and responded with such a rude manner. There was just a lack of basic customer service. I would not recommend shopping here.
  • KP
    K Patel
    Apr 26, 2026
    1.0
    New AI phone system won't let you get ahold of an actual person working there. Tried calling 6 times and it just keeps hanging up on me. Very frustrating I have to drive to the store to get a simple question answered. I will be taking all my business to Microcenter where they can provide proper customer service.
  • CH
    Cathy Haney
    Apr 23, 2026
    1.0
    Worst customer service ever. Paid extra to secure a time to receive a product to be delivered. Product never came. Multiple calls over several days necessary to Best Buy customer service who kept saying the product would come, promised emails with pick up times, etc. At one point Best Buy Customer Service emailed me with 3 possible pick up locations - 1 in Arkansas, 1 in Missouri and 1 in Oklahoma (I live in Irvine and they had just a few hours earlier confirmed my address). It was a nightmare. I ended up cancelling, ordered from Target and picked up the item within 90 minutes of my order. My advice - DO NOT PURCHASE FROM HERE.

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Tustin, CA?

Best Buy in Tustin is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.

Does Best Buy in Tustin offer curbside pickup services?

Yes, Best Buy in Tustin offers curbside pickup service for convenient same-day pickup.

Brand Certified Facts from Best Buy

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Certified May 17, 2026Yext Knowledge Graph
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