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Geek Squad

3.7
(20 reviews)

Business Details

2550 Naglee Rd, Tracy, CA
95304, United States
(209) 832-2166

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2550 Naglee Rd, Tracy, CA
95304, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.7
20 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars
1
1 star
5
  • AG
    Anselmy Garcia
    Dec 24, 2025
    1.0
    I had a very frustrating experience with Best Buy / Geek Squad in Tracy. I went there for an iPhone replacement and was given a phone that was previously linked to a hospital/enterprise account, which caused multiple problems. Apple later confirmed that the phone was not properly set up and that Best Buy should have handled this correctly from the beginning. Because of this mistake, I had to waste time, make multiple trips, spend money on gas, and deal with unnecessary stress. Geek Squad told me they would call me back to follow up and never did. What made this even worse is that they said they could not do anything to fix the issue and told me to personally contact the hospital so they could repair or remove the account from the phone, which is completely unreasonable. In the end, Apple was the only one who helped resolve the issue, which shows that going directly to Apple is a much better option. Best Buy did not take responsibility and instead pushed the problem onto the customer. I do not recommend Geek Squad at this location for phone replacements. If you value your time and peace of mind, go straight to Apple.
  • RB
    Raj b
    Nov 19, 2024
    1.0
    I went without appointment and asked for Iphone battery replacement as Apple wesiet was showing it as one of authorized service center. They rejected checking in my device and announced its vintage where I wont find battery anywhere except apple store. This was completely misguidance as several other service centers were happy to take my device in , including serviceware pleasaonton, where I ultimately serviced it
  • RP
    Rahul Patil
    Jul 20, 2021
    2.0
    They couldn't help me replacing my 2016 Mac Book Pro's dead battery. If they send the Mac to Apple fir repair they whats the point of going to them. Why nog directly go to Apple.
  • EM
    Ellie Map
    Mar 14, 2021
    1.0
    They do nothing telling me the product I spent my money on is ok when I know it’s not, you pay for Apple care and insurance only to get nothing in return they lost my business and I will never deal with them again smh

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Tracy, CA offer?

Geek Squad provides tech repair, setup, and support services including computer, mobile phone, appliance, and television repairs as well as data recovery.

How can I schedule a Geek Squad service appointment at the Tracy Best Buy location?

You can schedule a service appointment either in store at 2550 Naglee Rd, Tracy or online through their website.

Brand Certified Facts from Geek Squad

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