Apple Del Amo

Reviews

• DM

  Del Macapagal

  May 6, 2026
  1.0
  The representatives are choosy and discriminating. We have been waiting to be attended to iinquire about Apple Watch. We were told by one lady rep to wait and we are. Next on line . But I have noticed that several customers coming in later than us inquiring about phone were right away attended to. We will never step our foot on this store ever again.
• NA

  Nikhil Almeida

  Apr 29, 2026
  1.0
  25 min and counting just to be attended to. All I need is for them to step in the back and bring me an item that has shipped already. It’s not even busy on a weekday evening. This store can benefit from better management
• WK

  Wisam K

  Apr 28, 2026
  5.0
  Amazing customer service at the Apple Store. Maureen was knowledgeable, patient, and genuinely helpful. She made the whole experience smooth and stress free. Highly recommend.
• SS

  Supremekid818

  Apr 19, 2026
  1.0
  Hands down worst Apple Store. Customer service is absolutely horrible. Went in on Sunday and they told me to come back in 3-5 business days. Came back 7 days later on Sunday again. And the phone was never ordered. Mind you, I have been without a phone for over a week now. Then they said we can overnight this no problem. Why was that not done the first time? Needless to say I walked out and will never buy an Apple product again.
• JT

  Julie Trutanich

  Apr 17, 2026
  1.0
  My iPad was sent for repair over a week ago. It was determined to be replaced and shipped to my home. After several days, it still has not even been shipped. I have been calling the store to see if I could pick up a replacement there since they have my exact one is in stock. Nobody ever picks up phone. It just rings and rings and then eventually just hangs up on you. I am so frustrated, especially since I have been paying for Apple Care+ for well over a year.

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