VCA Pet Medical Center

Reviews

• TS

  Tom Slane

  Oct 26, 2026
  5.0
  Very nice Staff and clean waiting room!
• CH

  Chris Huliska

  Oct 24, 2026
  5.0
  Great vet and discounts for vets👍
• JW

  Jennifer Waymon

  Oct 23, 2026
  1.0
  Our sweet 6-year-old French Bulldog, Khloe, died just 48 hours after undergoing surgery at VCA, and our family is absolutely devastated. I would never recommend trusting this hospital with your pet’s surgical care. Khloe underwent stenotic nares surgery, soft palate surgery, and a liver biopsy, all based on VCA’s recommendations. Because having three procedures performed at once seemed like a lot, we specifically asked whether we should pay to have her hospitalized overnight for monitoring. We were told she would be better off recovering at home. The most heartbreaking part is knowing we offered to pay for overnight hospitalization at another hospital since VCA doesn’t offer overnight care, because we were worried about her recovery, but trusted their reassurance that it wasn’t necessary. When we picked Khloe up, we were shocked to see an extremely large incision spanning nearly her entire abdomen. No one had explained beforehand that the incision would be this extensive. After surgery, Khloe wasn’t eating, which meant we couldn’t give her medications that required food. We brought her back to VCA and expressed our concerns directly to the veterinarian. Despite explaining that she hadn’t eaten and couldn’t take her prescribed medications, we felt our concerns were completely dismissed. There seemed to be no urgency or concern about her condition. The following day, approximately 48 hours after surgery, Khloe appeared extremely weak and in pain. We decided to take her to EPIC instead of returning to VCA because we had lost confidence in their care. Our beautiful Khloe died in my arms on the way to the emergency hospital. She never even made it there. EPIC indicated that a blood clot was the most likely cause of her death. While we understand surgery carries risks, we cannot understand why our concerns weren’t taken seriously, why overnight hospitalization was discouraged, or why we weren’t better informed about potential complications. We are left wondering whether additional monitoring or preventative measures could have saved her life. What makes this even more heartbreaking is VCA’s lack of compassion and accountability afterward. As of today, we haven’t received a single phone call acknowledging Khloe’s passing, nor have we been offered any kind of refund. Khloe was only 6 years old. She was our baby, a beloved member of our family, and we trusted VCA to help her live a longer, healthier life. Instead, we lost her just two days after surgery. PLEASE think twice before allowing VCA to perform surgery on your pet. Get a second opinion, ask about postoperative monitoring, and don’t ignore your instincts when something doesn’t feel right. We would give anything to have our sweet Khloe back. She deserved so much better. 💔
• JS

  Jenny Sisson

  Oct 6, 2026
  5.0
  I'm so impressed with this veterinary office. Everyone from front office staff, techs, and vet, are kind, professional, and helpful. I will probably move all of my pets care to them. I'm extremely grateful they saw my Duke today, and addressed all of my concerns.
• JH

  Justine Harmon

  Jul 1, 2026
  1.0
  The first couple time we went here to was good now issues however the last visit we had was unacceptable. We brought our dog in for vomiting and bloody stool knowing that he wasnt able to eat or take water for a few days we knew he was going to need and IV of fluid the dr agreed. We were give a list of things to rule out what was wrong with our pup xray, blood work, iv, ect. and were told that we were not able to get our dog an IV without the blood work so we dicussed and agreed to do that. Then to only be told no we cant do the IV without the Xray first to rule out a blockage. So we obliged and decided it was most imporant and what we could only afford to do the xray and get him the IV he needed. My husband paid for the XRAY and IV and were told it would be a couple hours. Well a couple hours later the DR called and did the old bait and swicth and said x ray was clear but she was not willing to do the IV without bloodwork all of the sudden. Give we had just paid for and xray and IV why would you charge us if that was not the case? We felt totally like it was a money grab at the point apparently the tech checking us in gave us wrong information and about the Xray that was not totally needed to get him the help he needed. Overall disappointed with our experience and the lack on transparency will not be back

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