Best Buy

Reviews

• OF

  Omar Flores

  2 days ago
  1.0
  I was trying to ask if Best Buy had Pokémon cards and they had hung up on me his name was Eric Best Buy please do something about your customer service.
• MA

  Margaret Adams

  May 8, 2026
  4.0
  Always a great experience shopping here! The staff is super helpful and knowledgeable about all the tech products. I found exactly what I needed, and the checkout process was quick and easy.
• GP

  Gregory Perry

  May 2, 2026
  3.0
  The selection of electronics at this store is impressive, and the staff is generally helpful when you have questions. However, the checkout lines can get pretty long, especially during peak hours, which can be a bit frustrating. Overall, it's a decent place to shop for tech gadgets.
• NG

  Nico Garibay

  Apr 29, 2026
  1.0
  This Best Buy, like many Best Buy locations across Northern California, needs to do a much better job managing lines for limited releases. Customer safety should be taken seriously, especially when people are waiting outside for hours early in the morning for high-demand products. There have already been serious physical confrontations in front of Best Buy locations across California over limited releases, and ignoring the issue creates a foreseeable safety risk. When a store allows people to use “ghost chairs,” hold spots for others, or have friends and spouses show up at the last minute, it disrespects the customers who have physically been waiting in line for hours and increases the chance of arguments or confrontations. Best Buy should have a clear system in place for limited releases: employees monitoring the line, checking who is actually present, preventing last-minute line jumping, and enforcing a fair first-come, first-served policy. Customers should not have to police the line themselves or risk confrontation just to protect their spot. This is not just about Pokémon cards or collectibles. It is about safety, fairness, and basic respect for customers who show up early and follow the rules. Best Buy needs to take responsibility and implement better line management before another situation escalates.
• VG

  V G

  Apr 18, 2026
  5.0
  Had an absolutely amazing experience at this Best Buy. The customer service that we received from George regarding gaming setups was outstanding. Literally felt like we were talking to a friend. He was completely honest about what type of setup he'd recommend and never once tried to sell us the most expensive setup. He was very conscientious on accessories when we personally decided on a pricey monitor and PC tower due to it being on sale. We didn't ask him too, but he did it, showing us just how much he valued us as customers. We've been to a few best buys that have left us walking right out due to pressure of purchasing their rewards program (we're already members, but were never asked if we were prior to being pressured). With that said, if you need advice for anything gaming, I'd highly recommend him! :)

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