Geek Squad

Reviews

• TT

  Thomas Trumbull

  Apr 12, 2026
  5.0
  My computer got hacked and they were able to clean it and remove all the threats. Very reasonable price.
• EE

  Eliza

  Jan 15, 2025
  1.0
  They won’t do anything unless they can upsell you during the service, and if they install something incorrectly it’s only guaranteed for 60 days then after that, even if you are paying for an installation of something else, they will only correct it if you pay for another installation. They service number drops you if you have any issues that cannot be solved with a simple up charge. Called 3 times after a terrible service encounter and the call was “accidentally dropped 3x”. Didn’t curse, tried to remain patient with long holds, only to be dropped. They said they would call back, never did. Spent more than 2 hours of my life to get nothing out of the $340 spent. Last time I will work with them. Order from Amazon or independent installers. It’s not worth it and they don’t value your business. When Best Buy and Geek Squad finally go under we’ll know why.