Best buys was great
They help me find exactly what I needed and they gave me something too
SG
Stella Guerra
Apr 24, 2026
1.0
PLEASE, if you are planning to buy ONLINE, read this review FIRST.
I wanted to gift a cousin a laptop; however, I do not understand computers and work night shifts, so going to the store can be tricky. We settled on my cousin buying online to make sure it was what he wanted, and I’d just pick it up. I checked the box to make sure it matched the order; it seemed fine.
However, they gave me THE WRONG computer inside the right box, which is definitely misleading. Since the computer wasn’t for me, we just caught that mistake two weeks later, and when we went to switch, they said that they did not have the right one available. They said we’d have to PAY and SIGN up for premium, so we could return it.
So wait… you don’t do the basic, which is to put the right product inside the box, and I have to pay for it? I buy it online because of my schedule and to make the process easier. But I am responsible to check each step (even packing), make sure you are doing your part, go back to fix your mistake in person (which defeats the purpose of buying online)… AND STILL PAY FOR IT?
We tried talking to the manager, but they would just dismiss us with “pay extra, and you can return it.”
If you understand electronics, know about prices, and have the time to go to the store, you will probably have a better experience. If you are planning for pick-up in-store or by online, BE CAREFUL and be ready to need to spend some time fixing their mistakes.
EM
Ellen Murtha
Apr 3, 2026
4.0
the young staff person knew about about sound systems and patiently explained the choices
CC
Courtney Carterette
Feb 26, 2026
5.0
Michael was very helpful! Came in with my elderly grandmother for a new printer. He was very patient with her questions and concerns, even when repeated. The printer we ended up with suits her needs without any extra bells and whistles! Thanks for the honest salesmanship Michael! Danke & dzieki!
RF
Rich Furnish
Feb 15, 2026
5.0
Surf was up so I went looking for a modem so I could surf the net, waves were a bit wavy, water was chili but I hadn't had lunch
At Best Buy in Soquel, you can shop for TVs, computers, appliances, cameras, home electronics, and video games.
What are the operating hours of Best Buy Soquel?
Best Buy Soquel is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy Soquel offer curbside pickup?
Yes, Best Buy Soquel offers curbside pickup services.
Is there in-store shopping available at Best Buy Soquel?
Yes, Best Buy Soquel has in-store shopping available.
Does Best Buy Soquel provide repair or service support?
Yes, the store offers Geek Squad support including computer and electronics repair services.
Is Best Buy Soquel wheelchair accessible?
Yes, Best Buy Soquel has a wheelchair accessible entrance.
Where can I find coffee or a snack near Best Buy Soquel?
You can visit nearby places like Starbucks or Jamba Juice for coffee and snacks before or after your visit to Best Buy.
Are there any grocery stores close to Best Buy Soquel?
Yes, Safeway is nearby, offering grocery, pharmacy, and gas station services, convenient for shopping trips around your visit.
What automotive services are located near Best Buy Soquel?
Nearby automotive services include Doctor Auto for repairs, Cruz Car Wash for car washing and detailing, and a Truck Rental Center at The Home Depot.
Can I recycle my old electronics at Best Buy Soquel?
Yes, Best Buy Soquel offers electronics recycling services to help you responsibly dispose of old devices.
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