Brand Certified
Cricket Wireless Authorized Retailer
3.7(91 reviews)
Certified by Cricket Wireless Authorized Retailer • Oct 11, 2026
Business Details
711 Stony Point Rd Ste 14, Santa Rosa, CA
95407, United States
Certified by Cricket Wireless Authorized Retailer • Oct 11, 2026
(707) 978-2715
Certified by Cricket Wireless Authorized Retailer • Oct 11, 2026
https://www.cricketwireless.com/stores/ca/santa-rosa/711-stony-point-rd-ste-14
Certified by Cricket Wireless Authorized Retailer • Oct 11, 2026
About
Certified by Cricket Wireless Authorized Retailer • Oct 11, 2026
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Santa Rosa store today.
Location
Certified by Cricket Wireless Authorized Retailer • Oct 11, 2026
Cricket Wireless Authorized Retailer
711 Stony Point Rd Ste 14, Santa Rosa, CA
95407, United States
Hours
Certified by Cricket Wireless Authorized Retailer • Oct 11, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday10:00 AM - 5:00 PM
Reviews
3.7
91 reviews
5 stars
54
4 stars
6
3 stars
4
2 stars
3
1 star
24
- MTMatias TrujilloSep 28, 20265.0Excelente servicio muchas gracias
- CCCamiSep 25, 20261.0Horrible customer service experience im very disappointed
- IAImelda AyalaSep 22, 20261.0My mom went in to port over and get help but was treated horribly. She was talked down to, mocked, and made to feel embarrassed for not understanding how to work her phone. This went as far as my mom being called "mensa" in other words "dumb". There is a main employee named patty or patricia whom many of my family member have had similar encounters with. If you're buying a new phone, sure, they'll more than gladly help you. If you just need support with something small, be ready to get ignored, mocked, or turned away. Customer service shouldn't depend on how much money you're about to spend. Employees should be trained to help people patiently, not humiliate them!!!!!!!!!!! 7 days after my mom ported in to cricket, i ported her right out because of this store.
- OPOne PeloJul 17, 20261.0Worse service ever! go to the Santa Rosa ave store.
- EFEl catracho FredoJun 27, 20261.0Esa señora Patricia es pesima, el servicio al cliente es terrible. Son muy enojones, no quieren ayudar a la gente, y con un carácter como que si no les gusta trabajar. Nunca vayan a esta tienda
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Santa Rosa offer?
They offer customizable cell phone plans with unlimited talk, text, and data, and no annual contract.
Where is Cricket Wireless Authorized Retailer located in Santa Rosa?
It is located at 711 Stony Point Rd Ste 14, Santa Rosa, CA 95407.
What are the store hours for Cricket Wireless Authorized Retailer in Santa Rosa?
Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Cricket Wireless Authorized Retailer require a contract for their cell phone plans?
No, they offer plans with no annual contract.
How can I contact Cricket Wireless Authorized Retailer in Santa Rosa?
You can reach them by phone at +1 707-978-2715.
When did Cricket Wireless Authorized Retailer open at this Santa Rosa location?
The store opened on September 9, 2021.
Are there any Mexican restaurants near Cricket Wireless Authorized Retailer in Santa Rosa?
Yes, nearby Mexican restaurants include Solorio’s Mexican Restaurant, El Chile Santa Rosa, Taqueria Santa Rosa, and Jalos Taqueria.
Where can I get shoes near the Cricket Wireless store in Santa Rosa?
SKECHERS Warehouse Outlet and Payless ShoeSource are nearby shoe stores where you can shop for footwear.
What other services are close to Cricket Wireless Authorized Retailer that customers might find helpful?
Nearby services include The UPS Store 7577 for printing and packing, Oportun and OneMain Financial for financial services, and H&R Block for tax services.
How can nearby restaurants and stores enhance my visit to Cricket Wireless Authorized Retailer in Santa Rosa?
You can enjoy a meal at nearby Mexican restaurants like Solorio’s or Taqueria Santa Rosa before or after shopping for cell phone plans, or pick up shoes at nearby outlets like SKECHERS Warehouse Outlet.
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