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Apple Montgomery Village

3.5
(817 reviews)

Business Details

720 Farmers Ln, Santa Rosa, CA
95405, United States
(707) 508-3500
https://www.apple.com/retail/montgomeryvillage

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiAvailable

Location

Apple Montgomery Village
720 Farmers Ln, Santa Rosa, CA
95405, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM

Reviews

3.5
817 reviews
5 stars
382
4 stars
124
3 stars
59
2 stars
53
1 star
199
  • BB
    Bree
    Jun 13, 2026
    5.0
    Tessa was amazing!! Helped me understand the different options between the Apple Watches. Super knowledgable and so sweet. Pretty much 0 wait time to get help. Excellent experience 🙏🏽
  • KK
    K.D
    Jun 11, 2026
    1.0
    I just wanted to get a new phone case. Not sure if we have to do by appointment only? I was never helped or spoken to. I waited for around 10min. All the workers were busy with others, no instructions if I needed to put my name somewhere or if I had to have an appointment. They have no case out for purchase that you could just grab like they used to when it was inside the Santa Rosa. They also only have iPhone 17 cases on display, I have iPhone 16. I guess I would have to wait and be helped by someone in order for them to go get my phone case from the back and purchase, assuming they have iPhone 16 cases. Not sure if Apple is intending it to be this way or not. It’s nice inside, but not very functional.
  • LW
    Linda Wildman
    Jun 10, 2026
    1.0
    TERRIBLE! Asked for an appointment on Tuesday. What got booked by the totally distracted check in ‘genius’ booked me for Wednesday. Here on Wednesday for the appointment and waiting 19 minutes while walk ins are helped. Bad design! The phones look cool but their store flow is ridiculous!!
  • GM
    George Mason
    Jun 6, 2026
    1.0
    Horrible customer service!!! I just needed to buy an iPhone but three available sales reps just stared at me for 20 minutes before deciding they wanted to help me
  • GL
    Gianna Giovannini Lovell
    Jun 4, 2026
    2.0
    do not go without an appointment! the employees are AMAZING, once you can get one to talk to you (and if you are nice to them + don't ask dumb questions). this store NEEDS MORE STAFF. if a manager is looking at this- you need more staff NOW this is atrocious, your devices cost $1000+ dollars each, the service should reflect this insane price by being the best it can, and it is not. So much waiting around, so little communication between each department. neeeeeeeeeed more employees asap. like, yesterday. 5 star care just 1 star for the rest, hence, 2.

Frequently Asked Questions About Apple Montgomery Village

What products can I find at Apple Santa Rosa Plaza?

You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Santa Rosa Plaza.

What services does Apple Santa Rosa Plaza offer?

The store offers technical support at the Genius Bar and assistance from Specialists to help you get set up.

Brand Certified Facts from Apple Montgomery Village

This information is certified by Apple Montgomery Village and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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