Apple Hillsdale

Reviews

• LF

  Lisa Del Fante

  Jun 17, 2026
  4.0
  Very helpful staff with any tech issues
• JJ

  J

  Jun 16, 2026
  1.0
  Spent 2 hours waiting for them to repair a charging issue because it involved replacing my battery and the encasing around my battery. In the Settings, it looked like everything had been repaired. The wireless chargers at The Apple Store worked well enough to charge my phone to about 30%. The next day, the issue was still going on and I have to come back here again. What a joke.
• JC

  Julia Cutler

  Jun 10, 2026
  1.0
  A warning to anyone needing technical support: skip in-store (especially this store) and use the online Express Replacement Service instead. The in-store technicians are completely unequipped to handle anything beyond visible hardware damage. If your issue is not physically visible, they will run a quick, superficial diagnostic and then give you the runaround. I wasted my time here dealing with employees who were both condescending and inept, only to be given two bogus solutions for a malfunctioning iPad. I finally used the online service to get a working replacement. Consider this a public service announcement to avoid wasting your time in-store.
• MT

  MUSA TOSUN

  Jun 7, 2026
  1.0
  The girl at the door told me that I have an hour until someone can help me in the genius bar. I waited and they attended me after an hour and a half. Then the genius told me that I need to have my laptop with me so we can find out my serial number of my dead phone. Why didnt the first girl told me that when i told her my concern? way to waste my hour and a half. And I went to another store and they told me they didnt have the parts in stock to fix it, they sent me to another store, and until i got my phone in service it was too late for a same day pick up. so i struggled through an entire day of communication with my work and my clients.
• CM

  Cristian Malagon

  Jun 5, 2026
  1.0
  Pedí un teléfono y pareciera que no estuvieran hay para vender si no para. Dar presencia, las tiendas cada ves son más adsurdas qué tipo de personas contratan