Apple Higuera Street

Reviews

• DL

  Davi Lichy

  1 day ago
  4.0
  Loja Apple muito bem localizada. Atendimento bom e diversos modelos. Bem no centro da cidade com muitas vagas de estacionamento proximas.
• MJ

  Michelle Jenkins

  Sep 19, 2026
  2.0
  French guy assisting transfer to new phone totally screwed us over and rushed through the entire experience, resulting in a non-functioning cellular device. He was super judgy when I forgot my iCloud password and we could tell he was in a rush to get out out the door. We even asked for him to hand us off to someone else and he refused, for whatever reason. Because we weren't able to successfully transfer the e-sim, I now have to go to my carrier's store in person first thing tomorrow to complete the transfer even though he could have done it in person if he had considered an alternative method. Unfortunate because other employees seemed eager to help us and all of this could have been avoided if he was more patient and held a better attitude towards customers.
• KG

  Kat Gmail

  Sep 6, 2026
  4.0
  Yesterday I visited the Apple Store as all my documents had just disappeared without a trace from my MacBook Air. I had no appointment but was told I could wait at the Genius Bar. My wait time was minimal and the person who assisted was quite thorough in addressing all my questions She was unable to determine the reason for both icloud and hard drive being empty. However, at no time did I sense her being rushed, as this was a bit of a blow to me. I appreciate the fact that she understood my concerns. She did upload my external drive to her machine so that I could view that at least some of my old and important files are intact. I am thankful for her assistance!
• EE

  Emily

  Aug 27, 2026
  1.0
  came in and had nobody help us all though there were many workers standing around chatting.. I asked for help and was told someone would be with me shortly, nobody came till I asked again. Slow customer service
• SK

  Steph K

  Aug 18, 2026
  5.0
  Shopping with Steph! Form, meet function, in a beautiful little package that I don’t need to be entirely computer savvy to use. Here in SLO everyone is a little more relaxed, friendly as I’ve found is local custom, and quick to accommodate my walk-in problema. CALLIE greets me with a warm smile, passes me off to GENIUS JOSHUA who is enthusiastic about helping resolve my earbud issue, also points me to BACK-to-SCHOOL benefits ($100-$150 gift cards) with new MAC or iPad purchase through 24SEP. This location also carries on-trend HERSCHEL, MOPHIE & POPSOCKET accessories for their NEWEST iPHONE (release coming SEPTEMBER) on 3 major carriers (AT&T, Verizon, T-Mobile). I love their corporate value embodied here - “assume good intent” - may we all take a little piece of Apple to wisdom for the road.

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