Explore offerings from Geek Squad on 181 Curtner Ave in San Jose, with popular we are an apple authorized service provider and general repairs available at this location.
Tech Solutions
5 items
Inspiration, Innovation & Tech Help
In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to:
• Help you discover inspiring new technology
• Keep you up-to-date on the latest tech innovations
• Provide you with the help you need to get more out of your tech, electronics and appliances
New Technology Solutions to Make Life Better
Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use.
Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.
New Tech & Top Products
To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.
Creative Ways to Use Your New Technologies
Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.
Tech Troubleshooting Tips
Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed.
To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.
Apple
9 items
We are an Apple Authorized Service Provider
Need a repair? As an Apple Authorized Service Provider, our location is certified in repairing iPhone, iPad, iPod, Mac and more. We have Geek Squad Agents that are certified in servicing and repairing Apple devices. We can help no matter how you're covered or where you purchased your device. Plus, all service parts come directly from Apple.
iPhone Repair
We can repair iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6 and iPhone 5s, iPhone 5c and iPhone 5.
Mac Repair
We can repair MacBook, MacBook Pro, MacBook Air and iMac.
iPad Repair
We can repair 9.7-inch iPad Pro, 12.9-inch iPad Pro, iPad Air 2, iPad Air, iPad mini 2, iPad mini 4 and more.
iPod Repair
We can repair iPod touch, iPod nano and iPod shuffle.
Beats Repair
We can repair wireless Powerbeats 2 in-ear headphones, wireless Studio over-ear headphones, Solo2 on-ear headphones and urBeats in-ear headphones.
AirPods Repair
We can repair components such as the AirPods and charging case.
Apple Watch Repair
We can repair Apple Watch and Apple Watch Sport.
Apple TV Repair
We can repair Apple TV 4th Generation and Apple TV 3rd Generation.
General Repairs
General Repairs
· General Repairs
· Cracked screens
· Display issues
· Software issues
· Speaker replacement/audio issues
· Power/charging/battery issues
· Camera replacement
· Receiver/microphone replacement
· Vibe motor replacement
· Battery replacement
· Operating system upgrades
· Wi-Fi troubleshooting
Reviews
3.2
21 reviews
5 stars
10
4 stars
2
3 stars0
2 stars0
1 star
9
HT
Helen Truong
May 3, 2026
1.0
This was by far the worst customer service experience! I brought my phone in today because of ongoing SOS issues, expecting a proper diagnosis and fix. Instead, the technician restored my phone and erased all of my content without resolving the original problem. After doing this, he didn’t assist with logging back into my account or making sure my phone was set up again.
What made the experience even more frustrating was the complete lack of accountability. There was no explanation of what went wrong, no effort to make things right, and not even a simple apology for the inconvenience caused. I left with my issue unresolved, and my phone wiped, which is incredibly disappointing. Overall, the service fell far below expectations.
C8
Cynthia H. (Debbijaine 820)
Mar 26, 2026
5.0
This outstanding review is for George. My washers spin cycle went out. I called for service and I was so lucky to get service from George. He was really nice and informative on what was wrong with the washer. He also connected my dryers vent. Please acknowledge George's great service and experience. If I have any trouble I will be asking for George. Kudos to George and Thank you so much, I am one happy customer 😁
PP
Paul
Jul 14, 2021
1.0
They didn't listen when I told them what was wrong with my computer, did a "repair" that didn't fix a thing and sent it back to me, then when I sent it back in to them they kept it for months before finally deciding they couldn't fix it and offering me a replacement. Their customer service was completely unable or unwilling to do anything to fix their mistake, and was even rude at times. When looking for ways to solve my problem, I googled around and even found an article called "Confessions of a Former Geek Squad Geek" and they said the "Geeks" are primarily trained to upsell customers on more and more services, but receive little to no training on actually fixing devices. This seemed to match up with my experience.
If you ignore my advice and use Geek Squad or their protection plan, make sure you document everything they ever tell you, including the names and titles/positions of who told you. Record any phone calls with them if you can. One person will tell you something and another will deny it so you will have to argue with them. They did something similar to me when I was younger when the person who sold me the Xbox said that I'd be able to use the protection plan to upgrade to the 360 came out. When I tried to do that, the person at the store that day said that wasn't true and asked me who told me that. Since I didn't remember their name, they wouldn't honor it. I swore then that I would never shop at Best Buy again, but I guess after so many years I thought there was a chance they had changed. They haven't. Seriously, don't shop at Best Buy if you can avoid it. If you must, never get Geek Squad protection. There are 3rd party companies that will offer better coverage for cheaper.
SW
Steve Watanabe
Mar 20, 2018
1.0
I had a Dell laptop with a broken charging port which I left with the Geek Squad for service. The laptop was sent to their service center and a little over a week later I received a call to come in and pick it up. When I went in the Geek Squad service person wanted to test it out and used a power supply they had. The system came up and then went dark. The post-op checklist said that after replacing the charging port all was tested and all was fine.
So the laptop was sent back to the service center and I was told that the LCD display had gone bad. I explained that I suspected it was due to an arbitrary power supply being used by the Geek Squad service person and it must have fried the LCD display. I based this on the service center post-op checklist as well as the system coming up for a moment and then going dark. But there's no way I could prove this and I needed the laptop repaired so I authorized the repair.
Needless to say, the extra $318 I had to pay for the LCD display when I feel it was due to a Geek Squad service left me feeling like I was taken advantage of...with nothing that I can do.
Use caution when dealing with the Geek Squad.
What services does Geek Squad at 181 Curtner Ave offer?
Geek Squad at 181 Curtner Ave offers tech repair, setup, and support services including cell phone repair, computer repair, data recovery, and appliance repair.
What are the operating hours of Geek Squad in San Jose?
Geek Squad is open from 10:00 AM to 9:00 PM Monday through Saturday and from 10:00 AM to 8:00 PM on Sundays.
How can I schedule a service appointment with Geek Squad at this location?
You can schedule service either in store at 181 Curtner Ave or online through their website.
What is the contact phone number for Geek Squad at 181 Curtner Ave?
You can reach Geek Squad at this location by calling +1 408-297-0701.
Does Geek Squad offer mobile phone repair at this San Jose location?
Yes, Geek Squad provides mobile phone repair services along with other electronic and computer repair services.
Where is Geek Squad located in San Jose?
Geek Squad is located at 181 Curtner Ave, San Jose, CA 95125, United States.
What electronics stores are located near Geek Squad on Curtner Ave?
Nearby electronics stores include Best Buy and Magnolia, which offer various electronics and appliance options.
Are there any dining options near Geek Squad at 181 Curtner Ave?
Yes, nearby dining options include Roots Bistro (Vietnamese and Asian cuisine), Five Guys (burgers and fast food), Wingstop (chicken and fast food), Krispy Kreme (donuts), and Chevy's Fresh Mex Restaurants (Mexican cuisine).
If I am visiting Geek Squad, where can I find pet services nearby?
You can find PetSmart and PetSmart Grooming nearby for pet supplies and grooming services, as well as Curtner Pet Clinic & Hospital for veterinary care.
What other services can I find near Geek Squad at 181 Curtner Ave?
Nearby services include financial services at OneMain Financial and Excite Credit Union, healthcare at Bright Now Dental and Kaiser Permanente, bicycle rentals and repair at San Jose Bike Rentals and Summit Bicycles, and beauty and spa services like 4 Seasons Nails Care and Spa and Kimmy’s House The Spa.
Brand Certified Facts from Geek Squad
This information is certified by Geek Squad and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 14, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
