VCA Bay Park Animal Hospital

Reviews

• KL

  Kirsten Lawrence

  Aug 22, 2026
  1.0
  Scheduled a Saturday apt for a sick rescue; when I received a text stating they don’t accept cash, I called in to explain why this was problematic for me. The receptionist said she would speak to her manager and email me back. I was essentially only left with the option to open a line of credit with a high interest rate. I obviously cancelled the appointment, but due to the timing, am unable to get my sick rescue puppy to a vet this week as my availability was dependent on this weekend appointment. Completely ridiculous; even when my replacement bank card comes, I will never come to a VCA again because of this experience.
• CI

  Charity Grace Israel

  Jul 24, 2026
  2.0
  I wanted to start off by saying I’ve only had good experiences until today; I went to have my cats ears cleaned and see if there was anything going on; the tech came out after I had waited 25 mins past my appointment to tell me she was confused and refused to see my cat🤔 I asked why she was confused and explained what I had told the receptionist when I called. I had been taking my cat to get groomed which entails him getting his nails, and ears cleaned; I didn’t know they were unable to clean his ears. So all this time ear wax is building up and I look in his ears and I’m concerned; the Tech said she didn’t understand 🤔 and that I would need to make an appointment for another day. It was clear she wasn’t there to help; we were in the way of their schedule. When the receptionist overheard our conversation she offered another appointment which I could not accept due to time restrictions. I will not be back; I guess even if you make a tech appointment and they don’t want to deal with you they will make you wait and cancel your appointment. I hope things get better!!!
• MG

  Melody G

  Jan 17, 2025
  5.0
  The BEST pet establishment I have yet to come across. Every other vet that I’ve taken my dog to has been a highly negative experience. But since bringing my dog to VCA, I have been extremely satisfied with the services and customer service. You can tell each employee really cares for each pet and takes a lot of time to fully explain procedures and details. They are not just out to get your money like I have seen some other places. Five stars all around and I’m very grateful that we found this place. I highly recommend VCA to all others looking for a trustworthy Vet that will take care of your fur baby.
• KW

  Kim W

  Apr 19, 2019
  5.0
  Dr. Roper and his team are wonderful. My 95 lb. terrior (terror), Elvis, is a handful when he visits the clinic (needs a muzzle!). The staff & Dr.'s here all do a fine job of handling him and giving him the best of care. Great follow-up as well; they truly care about animals and their well being!
• MD

  Marc D.

  May 7, 2018
  5.0
  From the moment I brought in my 8wk old puppy 13 years ago to the saddest day this past September when I had to put him down Bay Park Vet has gone above and beyond in making me and my dog feel completely comfortable with every visit and every decision. Today, I rescued two new puppies out of a Tijuana Shelter and I couldn’t imagine bringing them anywhere else.