VCA Mueller Pet Medical Center

Reviews

• AP

  Ashley Polnoff

  5 days ago
  2.0
  Weird behavior and very slow support. No one was in the lobby by the time I was leaving but I sat in the room for 45 minutes at a time as they slowly remove one extra item from the printed paper quote like the worlds slowest negotiation. They also kept the room at 71 degree and I was freezing… I went in needing my cat to get an anti nauseal, sub q fluids and an antibiotic shot for my 15 year old cat with an upper respiratory infection. I got there at 9 pm and left at midnight. Again they were not very busy - max 3 people in the lobby when I got there and no one there when I left. The lady only partially zipped my cat back into her carrier and was shoving her med at me while I tried to collect everything. Suddenly she was in a hurry I guess… Then I get home and realize the towel I had in the carrier was missing. So annoying. Only giving two stars because the actual dr was very knowledgeable.
• TF

  Taylor Ford

  May 9, 2026
  5.0
  These people are wonderful, I’ve never felt so assured that my cat would be safe. I came in as an emergency with my cat experiencing anaphylaxis and from the moment I arrived to her discharge the next day I felt very assured that she was in the best possible hands. The doctors, the techs, and the reception desk were all very kind and understanding, thank you so much!
• KS

  Kayla Snow

  Apr 27, 2026
  5.0
  I couldn’t be more grateful for the team at VCA Mueller. They made both me — and most importantly my dog, Stella — feel completely supported and comfortable during an unexpected surgery. I’m especially thankful for Dr. Ogden and Dr. Thurston for performing a successful surgery on my girl, and to Dr. Durham for being so kind and reassuring during such a stressful time. I received regular updates throughout Stella’s stay, and I always knew she was in good hands. Every staff member who cared for her was truly amazing. I would 100% recommend this veterinary hospital to anyone. Stella is home now and recovering well. Thank you, VCA Mueller team — from Stella and Kayla 🩷
• AV

  Alix V

  Apr 19, 2026
  5.0
  Incredible experience with Dr. Harris. I am so thankful for her and her staff. There was another, more urgent issue happening so we waited a little but we totally understood since our baby was stable. Dr Harris was incredibly kind and took her time explaining everything going on with our pup. She stayed over night and we felt confident leaving her in there hands.
• CG

  chloe gillum

  Apr 17, 2026
  1.0
  Yesterday I took my dog here because he couldn’t open his eyes and was not his normal self. They kept telling me he ate marijuana after I told them it wasn’t possible AND after they drug tested him negative. They tested his eyes and said it was nothing and did blood work and nothing. They told me they still think he is high OR might have something wrong with his brain and gave me numbers for vets that specialize in neurology. Then sent me on my way. That night he started having green and yellow discharge and I called to bring him back. They said yes and added me to the 5 hour waiting room. I entered the waiting room at 6 PM and by 2 AM still wasn't seen. I ended up scheduling an appointment at Banfield where they took one look at my dog and told me he has environmental allergies/ conjunctivitis from this and just needed a flush and allergy medication. I am just in disbelief that I spend almost $900 at this hospital for them to gaslight me that my dog ate something I know he didn’t OR had a brain tumor when he just had allergies…Literally put me through the worst two days I’ve ever had by telling me my dog probably has a brain tumor and charged me so much to do nothing for my pet. Please choose another place to go.

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