Cricket Wireless Authorized Retailer

Reviews

• TU

  Trucker USA

  Jun 20, 2026
  1.0
  I visited the Cricket store at walegra rd and Hillsdale Blvd to change my wireless plan. I had previously added additional lines to my account and later removed them. I wanted to switch my account back to a single-line plan that should cost about $35 per month. The employee who assisted me, a woman wearing a hijab, was not helpful and seemed unwilling to assist. She told me she could not change the plan and did not provide a clear explanation or offer any alternatives. When I asked for help understanding my options, she was dismissive and rude. I came to the store expecting customer service and assistance, but instead left frustrated without a solution. I hope management provides better training and customer support in the future.
• AA

  Andrew Babcock (Andy)

  Mar 14, 2021
  1.0
  Terrible service clerk is a jerk
• SG

  Solomon Gauna

  Nov 14, 2020
  5.0
  Fast and great customer service
• JJ

  Jason Jamerson

  Oct 23, 2020
  5.0
  Thank you for all the help and great deals
• BM

  Brett Morgan

  Apr 1, 2019
  1.0
  Still not making any money

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