VCA North Park Animal Hospital

Reviews

• AH

  Alex Horvath

  Jul 31, 2026
  1.0
  This is not a slam on the local staff at VCA North Park, but I am hoping that my review will make it to someone at their corporate office. As long-time VCA customers, it is maddening to call for an appointment, only to hear that they are booked out for the entire month ahead. There are also no doctors working in the office today, which happens to be a weekday where one would expect at LEAST one doctor to be on duty. Our need today was to get a refill for a prescription steroid medicine for a cat that was seen for that issue in the past. This would normally be an easy thing to work around within a few days, even without an appointment, but the prior doctor had put instructions that this 11 year old cat, who has had these allergies his entire life, needed to be seen again in office prior to any refills being given. On top of being booked out for an entire month, and not being able to provide even a prescription for a short course until the cat can be seen, this particular veterinarian has left the practice. As mentioned previously, this is not a reflection on the hard-working local staff, but on VCA Corporate as a whole. VCA North Park, I have been told by the front desk, is short on veterinarians, so there are AT LEAST TWO DAYS A WEEK when there are no veterinarians on duty. VCA is a big enough corporation with many locations that they should be able to staff properly, even if they have to assign a doctor from another office. I do not see how VCA North Park can stay in business running things this way. On a positive note, VCA North Park was able to squeeze us in for an appointment two weeks ago (different cat who had been vomiting). Dr. Powers examined our cat, Samson, and recommended a special diet, which we have put him on and has been effective. Dr. Powers even provided an e-mail that she can check when she works (on Tuesdays), for status updates on Samson. Another VCA veterinarian, Dr. Leavey (who we have seen for years), provided a written prescription for the special when we ran out of what we purchased there. Veterinarians don't choose their vocations for reasons other than that they want to help animals. But it is ridiculous from a business standpoint to make customers wait a month because the corporation cannot keep the business staffed. From a pet standpoint, having to wait a month just to get a prescription -- or go to the busy (and expensive)?VCA Animal Care Center/Emergency Vet, as was suggested by VCA North Park, seems like incredibly bad service. I hope that VCA Corporate can run some numbers and see how many dollars they are losing doing business this way, and make staffing vets a priority.
• MF

  Megan Furniss

  Apr 4, 2026
  5.0
  This place is next level. From the minute you walk in the door, every person you encounter is caring, professional, and on the same page with the rest of their team. My little dog went in so sick — for two days of inpatient care —and came out right as rain! The care team was easy to access, thoughtful, responsive to questions, and took very compassionate care of my little guy. I feel lucky to have this place close by.
• SV

  Shawn Vale

  Jan 13, 2023
  5.0
  Great people
• DE

  Dave Erickson

  Sep 11, 2020
  5.0
  Awesome animal care. Very friendly and compassionate.
• AL

  A L

  Nov 30, 2019
  5.0
  I have been using this vet for over 12 years and in that time the only other vet I have used is the VCA 24 hour vet for the few pet emergencies I have had. They are by far the best vet office in the Rohnert Park/Cotati area. They are reliable and respectful of the client's financial budget and will give your animal the best care possible within your budget. And if your animal has to stay there without you for any time after a surgery, the vet techs and vets ensure the safety and comfort of your pet, they give them love and attention as if they were their own.

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