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Apple Stanford Shopping Center

3.9
(987 reviews)

Business Details

379 Stanford Shopping Center, Palo Alto, CA
94304, United States
(650) 798-6180
https://www.apple.com/retail/stanfordshoppingcenter/

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Stanford Shopping Center
379 Stanford Shopping Center, Palo Alto, CA
94304, United States

Hours

Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

3.9
987 reviews
5 stars
528
4 stars
178
3 stars
67
2 stars
39
1 star
175
  • KL
    Kiet Le
    May 13, 2026
    1.0
    Rating: 0/5 Stars (If I could) I am beyond outraged by the absolute lack of professionalism and the dismissive attitude of the staff at this location. I recently invested heavily in the Apple ecosystem—buying a new iPad Pro, MacBook Air, and an Apple Watch—only to be met with zero support when it actually mattered. I was misled into believing the Apple Watch was waterproof, when it is merely water-resistant. When I came in to address this, the staff was condescending and unhelpful. It is no wonder this store feels empty; with customer service this poor and rent prices sky-high, it’s a massive waste of space. I usually buy my Apple products at Costco because they actually value their customers and have superior return policies. I only came here for a specific color, and I deeply regret it. This experience was so toxic that I am seriously considering selling everything and switching to Samsung. Save yourself the headache: go to Costco or switch brands entirely. This store is a sinking ship and the "service" here is nonexistent. Outrageous.
  • BB
    Ben
    Apr 28, 2026
    5.0
    Excelente tecnologia.
  • MB
    Moritz Beller
    Apr 12, 2026
    5.0
    Came here to return a product I’d bought online. Super quick and easy process, and folks were friendly.
  • GS
    Guy Shahine
    Apr 10, 2026
    1.0
    Terrible customer service. $300 to diagnose AirPod max bought less than 18 months ago. What a shame
  • HH
    hua hu
    Apr 6, 2026
    1.0
    The staff were unprofessional and unfriendly

Frequently Asked Questions About Apple Stanford Shopping Center

What products and services can I find at the Apple Stanford Shopping Center?

You can shop for iPhone, Mac, Apple Watch, iPad, and more. The store also offers technical support at the Genius Bar and assistance from Specialists to help set up your devices.

What are the Apple Stanford Shopping Center's regular store hours?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Apple Stanford Shopping Center

This information is certified by Apple Stanford Shopping Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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