Brand Certified
Apple Palo Alto
4.1(1641 reviews)
Certified by Apple Palo Alto • May 17, 2026
Business Details
340 University Avenue, Palo Alto, CA
94301, United States
Certified by Apple Palo Alto • May 17, 2026
(650) 798-2800
Certified by Apple Palo Alto • May 17, 2026
https://www.apple.com/retail/paloalto
Certified by Apple Palo Alto • May 17, 2026
About
Certified by Apple Palo Alto • May 17, 2026
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by Apple Palo Alto • May 17, 2026
Hours
Certified by Apple Palo Alto • May 17, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.1
1,641 reviews
5 stars
958
4 stars
314
3 stars
120
2 stars
56
1 star
193
- VVV6 days ago2.0Some employees were nice, seemed like others ignored you if you weren’t dressed nice. We went in to trade in a phone and purchase the 17 and asked an employee, she said she would grab someone for us. She disappeared and we waited 20minutes before walking around the store to find someone else. another associate approached me asking if i needed help, i told him what we were here for and he said someone would be with us shortly. He was nice, but then we waited another 25ish minutes before another associate approached us again saying they didnt forget about us and someone was coming. That associate was also nice, he thanked us for waiting. Finally someone came, he was alright, but then said someone would help us set the phone up and took us to the back. Waited there for another 25ish minutes and just ended up setting up the phone on our own and leaving. All in all, it took over an hour to get the phone, while we watched people who came in after us be helped first and leaving before us, while we were still waiting and had to find our own associate because we were not being approached. A little annoying for sure, because the store didn’t seem that busy in my perspective. And even if it was, I dont think it should’ve taken as long as it did. I was grateful for the two nice associates though.
- AKAnanya KumarMay 10, 20265.0Really friendly and efficient! Bought a phone from here and got my screen cover replaced. Had a wonderful experience both times.
- JMJ M.May 10, 20262.0Didn’t have a great experience wanting to make a purchase as a student. Staff I interacted with seemed generally unhelpful. Totally different from Apple stores in other cities.
- OTOllie TanMay 8, 20265.0The staff here are very helpful, much more so than a certain Apple location in a certain mall.
- FHFabian HallerMay 1, 20261.0Terrible - had to wait 15 minutes to spend $1000+ Very odd experience and the place wasn’t even that crowded
Frequently Asked Questions About Apple Palo Alto
What products can I purchase at Apple Palo Alto?
You can shop for iPhone, Mac, Apple Watch, iPad, and other Apple products at Apple Palo Alto.
Where is Apple Palo Alto located?
Apple Palo Alto is located at 340 University Avenue, Palo Alto, CA 94301, United States.
What are the opening hours of Apple Palo Alto?
Apple Palo Alto is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Apple Palo Alto offer technical support services?
Yes, Apple Palo Alto offers technical support through the Genius Bar where Specialists can assist you.
Can I get Apple products delivered or pick them up in-store at Apple Palo Alto?
Yes, Apple Palo Alto offers delivery and in-store pickup services for your convenience.
What payment methods are accepted at Apple Palo Alto?
Apple Palo Alto accepts debit cards and mobile NFC payments.
Is Apple Palo Alto accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance to accommodate customers with disabilities.
Are there any nearby restaurants I can visit after shopping at Apple Palo Alto?
Yes, nearby restaurants include Figo (Italian), Siam Royal Authentic Thai, Burma Ruby (Burmese), Dickey's Barbecue Pit, and The Curry Pizza House among others.
What financial services are located near Apple Palo Alto that customers might find useful?
Nearby financial services include LibertyX Bitcoin ATM, Redwood Valuation Partners, MoneyGram, and Ribbit Capital.
What nearby businesses can help me with shopping or entertainment after visiting Apple Palo Alto?
You can visit Game Stop for video games and entertainment, or shop at Palo Alto Downtown for various retail and pet stores.
Brand Certified Facts from Apple Palo Alto
This information is certified by Apple Palo Alto and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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