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Apple Palo Alto

4.1
(1641 reviews)

Business Details

340 University Avenue, Palo Alto, CA
94301, United States
(650) 798-2800
https://www.apple.com/retail/paloalto

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Palo Alto
340 University Avenue, Palo Alto, CA
94301, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

4.1
1,641 reviews
5 stars
958
4 stars
314
3 stars
120
2 stars
56
1 star
193
  • VV
    V
    6 days ago
    2.0
    Some employees were nice, seemed like others ignored you if you weren’t dressed nice. We went in to trade in a phone and purchase the 17 and asked an employee, she said she would grab someone for us. She disappeared and we waited 20minutes before walking around the store to find someone else. another associate approached me asking if i needed help, i told him what we were here for and he said someone would be with us shortly. He was nice, but then we waited another 25ish minutes before another associate approached us again saying they didnt forget about us and someone was coming. That associate was also nice, he thanked us for waiting. Finally someone came, he was alright, but then said someone would help us set the phone up and took us to the back. Waited there for another 25ish minutes and just ended up setting up the phone on our own and leaving. All in all, it took over an hour to get the phone, while we watched people who came in after us be helped first and leaving before us, while we were still waiting and had to find our own associate because we were not being approached. A little annoying for sure, because the store didn’t seem that busy in my perspective. And even if it was, I dont think it should’ve taken as long as it did. I was grateful for the two nice associates though.
  • AK
    Ananya Kumar
    May 10, 2026
    5.0
    Really friendly and efficient! Bought a phone from here and got my screen cover replaced. Had a wonderful experience both times.
  • JM
    J M.
    May 10, 2026
    2.0
    Didn’t have a great experience wanting to make a purchase as a student. Staff I interacted with seemed generally unhelpful. Totally different from Apple stores in other cities.
  • OT
    Ollie Tan
    May 8, 2026
    5.0
    The staff here are very helpful, much more so than a certain Apple location in a certain mall.
  • FH
    Fabian Haller
    May 1, 2026
    1.0
    Terrible - had to wait 15 minutes to spend $1000+ Very odd experience and the place wasn’t even that crowded

Frequently Asked Questions About Apple Palo Alto

What products can I purchase at Apple Palo Alto?

You can shop for iPhone, Mac, Apple Watch, iPad, and other Apple products at Apple Palo Alto.

Where is Apple Palo Alto located?

Apple Palo Alto is located at 340 University Avenue, Palo Alto, CA 94301, United States.

Brand Certified Facts from Apple Palo Alto

This information is certified by Apple Palo Alto and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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