Best Buy

Reviews

• AA

  Allan Alcibar (dj aa7)

  1 day ago
  5.0
  Had the power converter i needed in a crunch to charge camera gear during the drive to shoot the milky way.
• PC

  Paula Carrillo

  5 days ago
  5.0
  Just want to give a shout out to Bruno! He was so helpful, patient and professional. My husband and I had gone to another Best Buy previously with a complete different vibe. Everyone was super nice at this location; makes a difference. Thanks Bruno!
• NB

  NADER BABRI

  May 6, 2026
  1.0
  Today I called the store to get more detail information about an item that I need. Their AI assistant was not able to answer my question and it would give me information that I already knew. I ask for an assistant and it would not connect me to a live person. After asking several time for help, it hanged up on me. I called two more times asking for a live person in different ways and it hanged up on me. I guess they are so busy on a Wednesday that they can’t help a customer who wants to spend over $500.
• DC

  Daniel C

  May 5, 2026
  5.0
  Fast service just went to pickup a phone and they had a designated spot for pickup. I went around 8 pm so I was the only one there for the pickup but it seemed the rest of the associates were charging the other regular checkout quickly as well.
• BC

  B Cunn

  Apr 25, 2026
  2.0
  I’m sure the store itself is fine, but this review is for the flawed online Geek Squad appointment system. I drove at least 30 minutes to my appointment at 4:20pm to get my iPhone battery serviced. I made the appointment online, and selected the reason for the visit. I arrived early at 4:15pm. An employee came out, did not even sit down or look at my phone, and said “our technician goes home at 4:30, and it’s 4:16 now. There’s nothing we can do for you tonight.” She was nice, but it was not helpful. There was no attempt to at least reschedule while I was sitting there, or to offer to keep the device overnight for drop off. Everyone was polite, but the online reservation system was clearly not aligned with available services.