Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
I had a very bad experience with Kim on Monday, May 18 at 7:25 PM. I felt discriminated against solely because of my appearance. It’s very disappointing to walk into a place where I’ve been a loyal customer for many years and be treated this way.
AR
Abdullah Rafique
May 11, 2026
1.0
tech bar is beyond slow
AA
Angel
Apr 15, 2026
2.0
I stood around for a long time waiting for a staff member to assist. Multiple staff members were huddled in a spot talking amongst each other, not acknowledging customers. Only one staff member with an ipad came and checked us in after I approached them. Even then, we waited a while for someone else to come assist us. There’s really no point in having such a large number of staff if not a single person is greeting any customers and there is also no checkout counter where you can easily locate someone to assist. Customer service is terrible and potential customers will be lost as they are actively being ignored.
RR
Ruby
Apr 14, 2026
5.0
Was going to buy a product but they did not have it in stock. Rating their kindness and attention to customers. The sales person spent a good amount of time speaking to us and answering our questions. He even encouraged us to go to the other Apple store that had the color I wanted in stock so I would be happy with my purchase.
JR
johanna Ricart
Mar 27, 2026
1.0
I went today to pick up an iPhone—by mistake. I already know that this place has the worst customer service, but I accidentally ordered from there. And once again (this has happened to me before), the service is terrible. They are understaffed, and the few employees they do have are completely incompetent. On top of that, I wasn't feeling well, and the woman working at the pickup counter treated me rudely for absolutely no reason. I’m not looking to be her friend; I just want to pick up my phone and leave. It is now crystal clear to me that I will never return to this location, and I recommend that others do the same.
Apple Northridge offers iPhone, Mac, Apple Watch, iPad, and more, along with customer support and technical service at the Genius Bar.
What are the opening hours for Apple Northridge?
Apple Northridge is open from 11:00 AM to 8:00 PM Monday through Thursday, 11:00 AM to 9:00 PM on Friday and Saturday, and 11:00 AM to 7:00 PM on Sundays.
Is Apple Northridge open on major holidays?
Apple Northridge is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025). It has adjusted hours on surrounding holidays.
How can I contact Apple Northridge for support or inquiries?
You can reach Apple Northridge by phone at +1 818-477-9010 or email them at northridge@apple.com.
Does Apple Northridge offer technical repair services?
Yes, Apple Northridge provides technical support and repair services, including assistance at the Genius Bar.
Does Apple Northridge provide options for in-store shopping and delivery?
Apple Northridge offers in-store shopping, delivery, and in-store pickup services to suit customer preferences.
What nearby electronics stores can I visit along with Apple Northridge?
Nearby electronics stores include The Green Electronics Exchange and ZAGG Northridge, both offering mobile phone and electronic accessories which can complement your visit to Apple Northridge.
Are there dining options near Apple Northridge?
Yes, nearby dining options include Cinnabon, known for café and sweet treats, and Wafflejack - Northridge, a place for waffles and dessert where you can enjoy a meal before or after your Apple visit.
What shopping opportunities are available near Apple Northridge?
Nearby shopping includes Northridge Mall, PacSun for fashion clothing, and Victoria's Secret for lingerie and designer clothes, making it convenient to combine shopping trips.
Is there free Wi-Fi available at Apple Northridge?
Yes, Apple Northridge offers free Wi-Fi for customer convenience during visits.
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