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Geek Squad

4.0
(29 reviews)

Business Details

(408) 738-8680

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
715 E El Camino Real, Mountain View, CA
94040, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

2 lists · 14 items

Explore offerings from Geek Squad on 715 E El Camino Real in Mountain View, with popular we are an apple authorized service provider and general repairs available at this location.

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Apple

9 items

We are an Apple Authorized Service Provider

Need a repair? As an Apple Authorized Service Provider, our location is certified in repairing iPhone, iPad, iPod, Mac and more. We have Geek Squad Agents that are certified in servicing and repairing Apple devices. We can help no matter how you're covered or where you purchased your device. Plus, all service parts come directly from Apple.

iPhone Repair

We can repair iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6 and iPhone 5s, iPhone 5c and iPhone 5.

Mac Repair

We can repair MacBook, MacBook Pro, MacBook Air and iMac.

iPad Repair

We can repair 9.7-inch iPad Pro, 12.9-inch iPad Pro, iPad Air 2, iPad Air, iPad mini 2, iPad mini 4 and more.

iPod Repair

We can repair iPod touch, iPod nano and iPod shuffle.

Beats Repair

We can repair wireless Powerbeats 2 in-ear headphones, wireless Studio over-ear headphones, Solo2 on-ear headphones and urBeats in-ear headphones.

AirPods Repair

We can repair components such as the AirPods and charging case.

Apple Watch Repair

We can repair Apple Watch and Apple Watch Sport.

Apple TV Repair

We can repair Apple TV 4th Generation and Apple TV 3rd Generation.

General Repairs

General Repairs

· General Repairs · Cracked screens · Display issues · Software issues · Speaker replacement/audio issues · Power/charging/battery issues · Camera replacement · Receiver/microphone replacement · Vibe motor replacement · Battery replacement · Operating system upgrades · Wi-Fi troubleshooting

Reviews

4.0
29 reviews
5 stars
20
4 stars
1
3 stars
1
2 stars
2
1 star
5
  • RH
    Rie H
    Apr 5, 2025
    1.0
    Do not go here. They are scamming people into buying new computers for their own sales or commission. My friend went to them because her laptop suddenly stopped turning on. They "troubleshooted" her laptop and told her that they would need to send it out for repairs and it could take several days. She explained that she needs her laptop for classes so they handed her off to the sales rep and said to "make sure to include his name on the sales" likely for commission. After they convinced her to pay for subscription fees and warranties and she did not need and she got a new laptop I was told of what happened so I offered to take a look at her old laptop and it took me less than a minute to figure out that the connector for her charging cable went bad so her laptop just ran out of batteries because it wasn't charging. I ordered a new cable for $10 and in the meantime charged up her laptop with my own charger cable. After returning her laptop to her she was surprised to see what the cause was because the Geek Squad guy supposedly plugged a different cable to the laptop and still said it was broken. I would not trust these people. They are looking to make as much as they can for themselves and it's clear from other Yelp reviews that they're just a scam or very incompetent.
  • DL
    Daniel Lee
    Aug 3, 2023
    2.0
    So hit and miss! Some real professionals but some clearly look like a rookie out of school who has no idea what he or she is working on. I have visited a couple times and I found that if you have an older car that you can be careless about, this is a good place as it's cheaper and they usually have no problem with older cars, older I mean 7+ years. However, if you have newer cars with all the fancy technology, and you baby it everyday and expect techs who would also take care of it, this is not the place. They either have no idea how to work with those tech parts or would not be careful when removing trim etc.
  • CT
    Chrissie Teo
    Aug 31, 2022
    5.0
    Called about an item gentleman who answered the phone was very nice was very thorough and had the item in stocks for us. Very helpful when we went in to purchase the item
  • DF
    D2 Fillin
    Jan 5, 2019
    5.0
    geek squad did an excellent job of resolving my issues. I was not able to use a sd card reader i had purchased. The Geek Squad representative was helpful, efficient, friendly and knowledgeable. He solved my issue quickly and I left Best Buy feeling happy and that I had been given the help I needed to solve my / GREAT JOB !!!!!
  • EA
    Eric An
    Mar 20, 2018
    5.0
    Came here to repair a shattered iPhone display as it was more convenient than making an Apple Genius Bar appointment. You'll pay Apple prices as they are a certified third-party service provider, but in return you'll receive service that is as courteous and professional as Apple's but MUCH more promptly & seamlessly. Highly highly recommended.

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