Apple Mission Viejo

Reviews

• AZ

  Anita Z

  May 12, 2026
  1.0
  The staff working in the store chatting and no one came to assist worse Apple Store I ever came
• CA

  Catherine Asmar

  Apr 27, 2026
  1.0
  Worst store ever there employees are playing around and the lady in-front said we have to wait 1 hr and 30 min we told her that they where just standing there doing nothing she said they where on different task I never knew that laughing and talking is a task o for that store
• AY

  Ariel Yosef

  Mar 17, 2026
  1.0
  Horrible experience I came in wanting to buy something right away new MacBook Air m5 chip and they have me wait in a corner with no help even though there are free agents available and especially the complete rudeness and disregard verbally I can’t believe how much the customer service at the Apple Store has fallen over the years when they used to be the best. Hate this store hate this experience if this was me and I had the bodies to help I’d take care of my customers the way they should be and not waste their time and have them wait in the corner for who knows how long. Don’t come here this store is awful I don’t know what their quality control is but my experience in their other stores isn’t always like this so good luck to whoever is trying to buy something here in mission Viejo. Darius ended up helping me give him a raise and a bigger role on your company.
• AA

  abdzare

  Feb 21, 2026
  1.0
  I had a very poor and disrespectful experience here at this store in Mission Viejo. I financed an iPhone online and was supposed to pick up from this store. One of the staff technicians gave me some incorrect information/guidance and took around an hour of my time. When I escalated to his manager, the manager was talking/acting worse than him, very rude, unrespectful, impolite, and misbahviour. It was my ever last time receiving services from this store, and recommending everyone not to go there either.
• JC

  Jonathan- JBowman Creative

  Feb 17, 2026
  1.0
  If you use an iPhone with Windows, you quickly see the limits. Message history is incomplete and media barely syncs. That happens because Apple does not allow system level access to iMessage. Microsoft cannot build what Apple does not permit. It is a closed ecosystem strategy, not a tech problem.