VCA Tamalpais Animal Hospital

Reviews

• LC

  L C

  Oct 24, 2023
  1.0
  Do not take your pets here unless you want to be taken advantage of and charged for unnecessary and unhelpful medications. I specifically made an appt with a female vet because my dog doesn’t like men. When we got there we were bombarded with a male vet and his male assistant. My dog and I were NOT happy about that. Then the guy proceeds to ring me up for a bunch of medications that she didn’t need and barely touched on the reason we were there in the first place. I was worried my pup was dehydrated because she was vomiting bile that morning and appeared stressed about it. He then went on to try and get me to agree to test her for heartworm even though she was vaccinated, and also the shots of fluid, along with 2 medications that she didn’t need at all. He then presented me with a nearly $1000 bill. I said no heartworm testing, that brought it down to $650. I figured the vet knew what he was doing so I agreed to that and it turns out he didn’t. They were completely unnecessary so I didn’t even give them to her. I’m never bringing my pets here again. They are crooks.
• RB

  Renaud Besnard

  Aug 29, 2023
  5.0
  This entire team couldn't be any nicer! They patiently answered all our questions when we brought in our unwell kitten, including my very talkative daughter's concerns! And they also provided me for extra meds at very short notice when we ran out. Gems!
• JS

  Josie Smithson

  May 2, 2022
  1.0
  This is by far the worst vet experience I’ve ever had. They incorrectly diagnosed a rash/infection on my dog 2 times, my dog had to be on antibiotics for over a month with no improvements. On top of that, they never responded to my emails with updates/my concerns on his infected area. My dog was terrified to go here, despite never having issues at other vets in his 4.5 years. It seems as if your dog is anything besides a golden doodle they put a muzzle on them and suggest that you put your dog on a sedative. When I told my friend I took my dog here she immediately told me to find a new vet because they have “no idea what they’re doing” and based on my experience I completely agree.
• PK

  Peter Kelly

  Dec 2, 2021
  2.0
  Poor Service Before the vest sold to VCA this was a very good animal clinic. Now the procedures are rigid, the schedule is overbooked, and everyone is rushed and far slower to respond. You can't call without being put on hold, the vets never call you back personally any more, and the unbending rules from the giant corporate parent, VAC, can be flat squeezing the service and friendliness out of the staff. Try elsewhere.