VCA Los Altos Animal Hospital

Reviews

• AZ

  Amelia Zavala

  May 13, 2026
  5.0
  Angels for Bubbles—Compassion, Dignity, and Life-Saving Care! I am writing this with an overwhelmed and grateful heart. When my shih Tzu, Bubbles, needed emergency care, I was referred to this VCA through the **Pets of the Homeless Association**. As someone currently navigating a difficult journey, I didn't know what to expect, but what I found was a team of true healers who treat every patient with the highest level of dignity and respect. (I am profound deaf) From the moment I walked in, the service was outstanding. The front desk staff (Billi) the nurses, and the attending doctor were all friendly, caring, and professional. They moved quickly to approve our emergency application, ensuring Bubbles got the help he needed without delay. The total cost of his care was nearly $1,500—discounted to $927—and because of their partnership with the association, **the entire bill was covered.** They didn’t just do a "quick check." They kept Bubbles for the entire day, running every possible test to get to the bottom of his health issues. Thanks to their thoroughness, we discovered he is epileptic. They provided his initial treatment, all necessary medications, and even sent us home with a huge bag of supplies and toys to help with his aftercare. What touched me most was the follow-up. They have called me **every single week** just to check in on Bubbles and see how he is adjusting to his medication. They went above and beyond their duty, showing me and my pet a level of compassion and understanding I will never forget. They don't just treat animals; they care for families. Thank you, VCA, for being the light in a dark time and for saving my best friend.
• BT

  Barbara Tidwell

  Apr 3, 2021
  4.0
  Pick up at curb. Waited outside. No problemo.

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