Karak House Coffee Co. is a multi-cultural international coffee shop, karak chai & dessert lounge serving authentic Indo-Pak fusion & Middle Eastern beverages, specialty coffee, and desserts in Laguna Hills, Orange County. We are proud to be one of the few coffee shop franchises in the USA, offering a welcoming social lounge experience for families, students, and professionals. Our signature karak chai — a spiced milk tea rooted in Asia and Gulf tradition — is brewed fresh daily alongside specialty lattes, refreshers, and indulgent desserts. Open late 7 days a week. Franchise opportunities available across the USA and Canada.
Location
Karak House Coffee Co | Tea & Chai Shop | Pastries and Desserts in Laguna Hills, CA
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.