VCA Grossmont Animal Hospital

Reviews

• SS

  Serena Seaton

  Sep 18, 2026
  1.0
  I had an appointment Thursday because I adopted a new dog and there is a Facebook advertised special for a free exam and parasite treatment. I showed up to my appointment and because I did not bring my new adoption paperwork they refused to see me without paying. I wasn’t using The free coupon from the animal shelter because it had been more than 10 days. I was using the advertised special on Facebook in which I was emailed a coupon, but that wasn’t good enough. They still wanted me to pay and then bring back the adoption paperwork. I live in Lakeside. It was an hour round-trip and very stressful for my dog not to be seen. She would not honor the coupon because apparently I was not a new client. I had been there 23 years ago when it used to be Grossmont animal Hospital before VCA purchased it with my dog who has been deceased over 20 years. I have been married for 18 years and I’ve had five children whom have homes and pets of their own now since I have been there and it was not the same business. When I went I was not treated well and I will not be going back. I also find it suspicious that you block all your comments on Facebook. I tried to comment on the ad where you offer these free services and of course the comment are filtered out and you cannot read anybody else’s comments, even though it says that there’s 12 comments on your ad so I’m sure I’m not the only one that’s had a problem.
• DW

  Dina Wingo

  Aug 31, 2026
  5.0
  Always friendly. They really do love animals. They listen and answer questions both silly and serious.
• ND

  Nicole deChantal

  Aug 24, 2026
  5.0
  The staff was friendly and efficient! My spicey kitty was so relaxed and good for the Vet, a very good sign!
• KR

  Kandy Ray

  Aug 17, 2026
  5.0
  We had a wonderful experience with the vet and every staff member we encountered. Everyone was so kind and knowledgeable. All of our questions were answered. Our puppy was completely happy with the whole office/experience!
• BR

  belle r

  Aug 3, 2026
  1.0
  Spent $500+ dollars over a very short time here on vaccines and such and was fine with paying a premium, until I traveled home with my cat and medications they gave me were ineffective and VCA became unresponsive. I’ve called 5+ times over the past week awaiting a response from doctor as to if she’ll prescribe something else and it appears they’ve just ghosted me. Will not be returning when I’m back in San Diego and not worth the premium cost at all. Interesting how they’re all over the negative reviews over here yet ghost their actual patients.

Frequently Asked Questions About VCA Grossmont Animal Hospital