Muy buen servicio, ahí acabo de comprar mi primera play station 5
RC
Reinhard Chavez
May 2, 2026
5.0
The blue shirt staff don't stay in one place, but they go around asking customers if they need assistance. They obviously have extensive knowledge of the products they're selling. Customer Service is also superb. My wife had a problem with her account, and special shout-out to Debra who didn't stop until things got sorted out.
CL
CHAONAN LIU
Mar 21, 2026
1.0
I ordered a gaming laptop from the Best Buy website on January 29, with an expected delivery date of February 10. However, it was marked as delivered on February 6 at approximately 1:00 PM, five days earlier than scheduled.
Later that same afternoon, around 3:00 PM, the delivery driver returned and took the package from my doorstep. As a result, I never received the laptop.
I contacted Best Buy and waited for the outcome of their investigation. I was later informed that they could not provide a reshipment or refund and was advised to contact local law enforcement and my bank. I filed a police report, and the police recommended that I continue pursuing the matter directly with Best Buy.
As a consumer, I am deeply disappointed with how this situation has been handled and expect a reasonable resolution. I am requesting a refund or replacement, as the issue occurred during the delivery process arranged by Best Buy!
What are the operating hours of Best Buy in Gilroy?
Best Buy Gilroy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Gilroy offer curbside pickup services?
Best Buy Gilroy offers curbside pickup services for convenient same-day order collection.
Where is Best Buy located in Gilroy?
Best Buy is located at 7011 Camino Arroyo, Gilroy, CA 95020, United States.
What types of products and services are available at Best Buy Gilroy?
You can shop for TVs, computers, appliances, and more. The store also offers expert advice and Geek Squad support.
Is Best Buy Gilroy wheelchair accessible?
Yes, Best Buy Gilroy has a wheelchair-accessible entrance to accommodate all customers.
Does Best Buy Gilroy provide in-store repair services?
Yes, Best Buy Gilroy offers service and repair support in-store.
What payment methods are accepted at Best Buy Gilroy?
Best Buy Gilroy accepts debit cards and checks; cash payments are not required exclusively.
What nearby places can I visit before or after shopping at Best Buy Gilroy?
Nearby attractions include Pho Thanh An (Vietnamese restaurant), Cold Stone Creamery (ice cream shop), and Chuck E. Cheese (pizza restaurant and arcade).
Are there other electronics or tech-related stores near Best Buy Gilroy?
Yes, Geek Squad and T-Mobile are close by, providing mobile phone and electronics services for your convenience.
Where can I get food or drinks near Best Buy Gilroy?
You can find various nearby options such as Jamba Pacheco Pass Center for smoothies, Olives Mediterranean Market And Grill for Mediterranean cuisine, and Starbucks for coffee.
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