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Geek Squad

2.8
(23 reviews)

Business Details

2445 Iron Point Rd, Folsom, CA
95630, United States
(916) 817-2115

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2445 Iron Point Rd, Folsom, CA
95630, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

2.8
23 reviews
5 stars
8
4 stars
2
3 stars
1
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2
1 star
10
  • JL
    Jared LaChapelle
    Jan 27, 2026
    5.0
    James was awesome and worked quickly to get my computer up and running!
  • DK
    Dave Kelley
    Sep 6, 2024
    1.0
    Wild goose chase on iPhone repair- was told the phone had to be replaced instead of repaired and to go to Apple Store. Apple Store repaired easily but total of 4 1/2 hours of driving. Won’t use the Geek Squad in future!
  • TR
    Tom Romaneck
    May 3, 2022
    1.0
    Not too happy. We bought a Bose soundbar which keeps going out. We thought it was the soundbar, so replaced it. Still had trouble, so thought it was the TV and replaced that. They've been out 4 times to "fix" the problem. The problem is still there. Come to find out that they failed to actually set up the product. All they did was plug it in and program the universal remote (which doesn't actually work to turn sound on and off, only to adjust volume). Very disappointed. They are not technical experts in my opinion. They are simply installers. Not worth the $200 TotalTech price tag.
  • JP
    Jaclyn Parisek
    May 23, 2021
    1.0
    Tried to call in to get details on how much they would charge me and how long the repair would take for a cracked laptop screen. Apparently they have a phone number that doesn’t actually accept phone calls. Ridiculous. And there are no pricing details of any kind on their website. I’m not going to drive all the way there just to find out this information. Will be taking my business elsewhere.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Folsom offer?

Geek Squad provides tech repair, setup, and support services, including cell phone repair, computer repair, data recovery, and appliance repair. You can schedule service in-store or online.

Where is Geek Squad located in Folsom, CA?

Geek Squad is located at 2445 Iron Point Rd, Folsom, CA 95630, USA.

Brand Certified Facts from Geek Squad

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