WE ARE ABOUT HEALTH AND WELLNESS
We recognize the deep need for physical and mental health for our communities. Palm Urgent Care emerged from hearing many difficult stories from members of our communities who struggled to find an urgent care facility to treat them or their loved ones in unexpected times.
We are committed to providing the best care to our patients. Our staff is fully trained in trauma-informed care. We acknowledge the hardship that some members of the communities we serve have gone through before making it safely to the US. That's why we strive to provide them with our best services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.