Cricket Wireless Authorized Retailer

Reviews

• WJ

  Wing / Jo

  May 3, 2026
  1.0
  Worst service I’ve ever experienced. The staff named Jason (or Johnson?) had an unfriendly, almost expressionless attitude the entire time—no greeting, no willingness to help, and outright rude behavior. I genuinely don’t understand how this location receives 5‑star reviews before. I will be reporting the details directly to Cricket and consider transferring all 5 of my lines elsewhere due to this experience. This reflects a lack of proper training and accountability from Cricket for their dealership staff. After reading previous reviews, it’s clear this isn’t the first complaint about the same staff, which makes it even more disappointing that nothing appears to have been done. It seems like Cricket simply doesn’t care. P.S. This is not my first experience with this staff member. On a previous visit, I had a SIM card replaced by the same person and encountered the same attitude. I initially thought it was just a one‑time issue, but based on repeated experiences and other reviews, this appears to be an ongoing problem.
• AA

  Abir Azi

  Sep 16, 2024
  1.0
  The worst place to go to if u r not Chinese. They should call it china cricket. The worker called Jason as he told me was working with me after I waited one hour then he left me and helped another woman speak his language. If there is a zero review I will submit it.
• JL

  Joe Lei

  Mar 5, 2022
  5.0
  Michael is awesome, he helped me get a new phone and transfer all the data from the old phone, thanks a lot.
• RF

  Rachel Fox

  Dec 15, 2021
  5.0
  Got the new Dream 5g phone, it's pretty.

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