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Apple Otay Ranch

4.1
(1,079 reviews)

Business Details

2015 Birch Road, Chula Vista, CA
91915, United States
(619) 205-6400
https://www.apple.com/retail/otayranch

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiAvailable

Location

Apple Otay Ranch
2015 Birch Road, Chula Vista, CA
91915, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM
11/26/202610:00 AM - 8:00 PM
12/24/202610:00 AM - 8:00 PM
12/25/202610:00 AM - 9:00 PM
12/31/202610:00 AM - 8:00 PM
1/1/202710:00 AM - 9:00 PM

Reviews

4.1
1,079 reviews
5 stars
704
4 stars
131
3 stars
59
2 stars
27
1 star
158
  • EJ
    Emma Joy
    2 days ago
    5.0
    1st time coming to an apple store! Experience was fantastic. My phone was not turning on after being fully charged, they took it in and fixed it with in 10minutes! I was in and out and the employees are wonderful.
  • JR
    Joe RODRIGUEZ
    2 days ago
    1.0
    Horrible service! They don’t offer help with all their products!🤬 you can spend a lot of money on something and they discontinue it and will not repair in the future at any cost! That is horrible service!
  • MS
    Mike Salmen
    Jun 27, 2026
    2.0
    Most disappointed on our second recent visit. Was waiting for parts for our MacBook. We got a notice the parts came in. We were told no need to get a Genius Bar appointment. Just bring it in… The store was not that busy, we had to wait 40 minutes, I timed it from beginning to end. Spent the first 25 minutes waiting to get somebody’s attention. I talked to a “manager“ who said a technician was out and that’s why they were behind. I wish they would’ve told us that to start with. I have been an apple user for 30+ years… I love the products but in recent years I hate going into the store.
  • RC
    Robert Conrad
    Jun 26, 2026
    3.0
    I bought an Imac in Las Vegas and the store clerk listened to me but did not hear me. I made a $2900 purchase and when it arrived to the Chula Vista store the order was wrong. I did not order a wall mounted monitor. Was so disappointed in the clerk who ordered it. Jorge at the Chula Vista store helped me with my cancelation, explained to me why it did not have enough power for my needs and put me in touch with the Apple Business Team to help pick the right product
  • EC
    Enrique Calleros
    Jun 19, 2026
    2.0
    They try to pull a “Pretty Woman” scene on me. An AI tool has better sales skill tools than the staff there. So I guess my next purchases will be online

Frequently Asked Questions About Apple Otay Ranch

What products can I find at Apple Otay Ranch?

You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Otay Ranch.

Does Apple Otay Ranch offer technical support?

Yes, technical support is available at the Genius Bar at Apple Otay Ranch.

Brand Certified Facts from Apple Otay Ranch

This information is certified by Apple Otay Ranch and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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