VCA Valley Oak Veterinary Center

Reviews

• PS

  Patti Souza

  Sep 1, 2026
  5.0
  Kevin, Vet tech, above and beyond.. very special attention to scared little Penny .. Dr’s Gebhart, Spina & Portillo were ALL excellent.. absolutely trust their opinions, recommendations
• LJ

  Lisa Jones

  Aug 31, 2026
  1.0
  They did not help my dog. We were in their office 4 hours while they were only concerned about me signing away $6000 to try and save my dog when they know what she had was too far gone and she died within an hour of leaving their office with $600 of worthless medication. Tried to tell me if we paid the $6000 there was a 75% chance of survival. Disgusting is what it was. My dog suffered and I asked if we should say our goodbyes and let her go humanely and they said we are not at that point yet. Well either they don’t know their job or they lied. She suffered and we will never return there again for nothing. A few years ago we took another pet there, paid $2000 and they put him on a special diet and prednisone. Told us he probably wouldn’t have a very long life with the diagnosis. They filled his prescription for a year telling us he needed it and all of a sudden a year later he has lost all of his hair and sickly well they then tell us that he never should have been on it for that long because of damage it can cause to his organs they wanted to do a $2500 test to check him for damage. We said no and tapered him off of the prednisone ourselves. His hair has come back and he is a healthy happy dog. They will never treat another pet of ours no matter what.
• VT

  VeganFor TheAnimals

  Aug 29, 2026
  5.0
  Everyone was friendly and sympathetic to my bird. The staff was very helpful and Doc was knowledgeable and assured me he has seen this happen before I was in full panic because my African Grey Parrot had gotten a metal link stuck through her throat and protruding out of her mouth. The staff and doc were so great and saved her life.
• AW

  Aaron Winterhalter

  Aug 11, 2026
  5.0
  I live in the country , so my German Shephard and I walk the property as well as some of our neighbors orchards everyday. So he is almost always off leash given our location. One morning he ran off and I found him scavenging a carcass and before I could get to him, sure enough he got bone stuck in his throat. Fortunately it was not effecting his breathing, but he could not swallow and was clearly in great distress. I got him back home, called my Vet. They had no DR on staff until the afternoon. I then called every other Vet in my area, and they could either not see me because of being over capacity for appointments, or there was no Vet on Staff at the time. I loaded Max in the Truck, called ahead and told them we were coming. It was a long drive, 40 minutes with a dog in distress. When we arrived they got us in right away. Even though Max is a big , strong, and difficult dog, the veterinarian and staff were able to get the bone out of his throat with no sedation, no major procedure. They did not do anything extra, did not require an ultra sound of an X-Ray, and after all was said and done, it probably only cost me a little more than my regular Vet would have charged, and that was for an Emergency appointment. I know people will complain about the cost of VCA, but this is a 24 hour emergency service, and I for one am glad the community at least has this option given that extreme Vet shortage, and IMO anyone that takes on the responsibility of caring for an animal should be ready for things like this to come up.
• AJ

  amanda jimenez

  Aug 10, 2026
  5.0
  My mom’s 16yr old Jack Russel had been experiencing seizures and could not walk in a straight line. We were recommended by the Country Vet in Live Oak to take our pet there immediately. When I called, I spoke to Jeannie (forgive me if I misspelled) who has the utmost pleasant phone etiquette and compassion. It was going to take 50 minutes to get to Chico, but Jeannie was able to get us an appointment by the time we arrived, which was immediately. As we arrived, our pet was napping and comfortable. We were checked in by Alina, who understood what was going on from the detailed notes left by Jeannie, and offered to come out to the car when our appointment time was ready (only about 15 minutes) to keep our pet comfortable. Once inside, our pet was breathing rapidly. Another Veterinarian (I presume, I didn’t catch her name) stopped in their tracks as they were passing by and asked if we were there for emergency services due to the heavy panting, and had a look of concern. I appreciate she stopped to ask, fortunately at that time we were not. When it came time to our appointment, Jewel took our pet’s vitals and showed great compassion. Dr.Sierra made her recommendation ever so gently, to which my mother and I understood and agreed. When it was time to say “see you later” to my mother’s best friend, we were able to be in the room and share her last moments. Pets are not just 4-legged friends, they are family and the only family to some. The care, compassion, kindness, concern and professionalism were by far the best we have ever received. I have been to a different VCA location 15 years ago and cannot say the same as the VCA Valley Oak location. We will absolutely bring every pet we have in the future for any emergent needs. 10/10 Thank you all, sincerely, for everything💜

Frequently Asked Questions About VCA Valley Oak Veterinary Center