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Geek Squad

2.6
(41 reviews)

Business Details

2005 Forest Ave, Chico, CA
95928, United States
(530) 566-1012

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2005 Forest Ave, Chico, CA
95928, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

2.6
41 reviews
5 stars
15
4 stars
2
3 stars
0
2 stars
1
1 star
23
  • RY
    Rina York
    Apr 6, 2026
    1.0
    Geek Squad has had my phone for over a week and it has been impossible to get an update about what is going on with it and when I can expect to receive it back. WHERE IS MY PHONE AND WHEN CAN I EXPECT TO HAVE IT BACK GEEK SQUAD?! At this point it feels like Geek Squad has stolen my phone - nobody can even tell me where my phone is despite it supposedly already having been mailed out for repair to Apple A WEEK AGO. We have called Apple and they have no record of repair and they can’t get ahold of Geek Squad either. WHERE IS MY PHONE AND WHY HAVEN’T YOU COMMUNICATED WITH ME?! I paid over a hundred dollars for my phone to be stolen from me. I’ve asked to speak with a manager, supervisor, etc. and every employee I speak with gaslights me and states that someone will call me back yet I have received ZERO CALLS throughout this nearly 2 week long process.
  • EL
    Erik Larsen
    Jan 27, 2026
    1.0
    I bought a 50" TV with soundboard. It has been mostly problematic. I asked for someone from Geek squad to come to my house and repair my set up. They won't do it. After I spent all this money there they refused to stand behind their product and come help me. What's wrong with them?
  • DR
    David Rodriguez
    Jun 6, 2023
    5.0
    Awesome team members. Had a problem with my electronics which they fixed the problem that same day but if they couldn't they would send it out to get repaired or replaced.
  • AC
    Alma C
    Jul 28, 2019
    5.0
    My husband purchased Geek Protection Plan when he got his new laptop at Best Buy. I'm so glad he did! They were great about my multiple appointment changes and then when I managed to come in early they were happy to help me. It wasn't my husband's laptop, but my Iphone that needed help. Since the plan covers multiple devices I was able to get the help I needed from Sean. He was patient to answer all my questions and got my phone in good shape in minimal time.

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Certified July 05, 2026Yext Knowledge Graph
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