Cricket Wireless Authorized Retailer

Reviews

• EH

  E H

  Aug 26, 2026
  2.0
  Went in Friday morning before 10 looking to buy a new phone, the guy said it’d be at my house the next day before 3pm if I got the order in before 11am. It’s now Wednesday and it’s still not here.
• AC

  Aden Celedon

  Aug 25, 2026
  1.0
  They try not to give out receipts so you don’t realize how much they are charging you extra for accessories be weary when purchasing anything here!
• BI

  Brian Inboden

  Jul 3, 2026
  1.0
  My wife and I flew in from Texas for vacation and my wife and MIL went to this location to upgrade their phones. My wife got a 17 pro max 256gb, which retails on the website for $1199 for existing customers. My mother in law got the 17e which retails for existing customers at $599. The manager Kaden, told my wife the phone was $1999, but she had an upgrade and since she was upgrading during the summer they were doing a promotion and she would get her phone (256gb Pro Max) for $1599 and her and my MIL would get a $200 blue tooth speaker (which retails on amazon for $62), 2- $100 “Liquid Glass” screen protectors, 2-free phone cases ($50 and $24), 2- $100 portable power banks, and 2- $50 quick cell tempered glass screen protectors and since they were waiting so long (about 2-hours) he would waive the activation fees. Sounds like a great deal, right? No. No paper receipt was given to my wife at time of purchase. Attached is the receipt my wife received in the email the next day from Bread since she financed the phones. Instead of paying $1800 + tax, my wife was charged for the phones at $1199 for the pro max and $599 for the 17e, plus full price for all the accessories, plus tax tax on all of it. This is nothing short of fraudulent and deceptive selling practices. To make matters worse, when she called and spoke to the manager, she was given the run around, so she called the corporate office and they said they are looking into this store. My wife and I went to the store today to return the “free” accessories and we were told they can only take our number and get back to us. They refused to give us the district managers number. Again we were assured that we would be called in the next 24-48 hours. They told us to come back after we’ve been called. We explained that we fly back to Texas on Monday and we are not going to be in town as we are on vacation. At this point, we are looking into small claims court. I’m currently looking into another carrier and I strongly urge everyone else to do the same as there is no customer service from Cricket and they scheme you into purchasing their exorbitant prices for phones and accessors.
• MM

  Melissa

  Jun 12, 2026
  5.0
  I went in and a wonderful young man named Israel was able to help me transfer my data to my new phone as well as figure out and fix the issues on my son's iPhone. He was very kind and courteous as well and fast. I've been to other places and I've never gotten this kind of top of the line service, I will a continued customer.
• IR

  Israel Estrada Rivera

  Jun 12, 2026
  5.0
  I had an amazing experience there the staff was polite customer service through the roof I had bought a phone from them through the financing program and they explained everything so well if I could give them more then a five star review I would I read the other comments and what they say was nothing compared to what I experience definitely a place to go if you want to save money

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