VCA Lakewood Animal Hospital

Reviews

• GP

  Gilbert Porras

  May 13, 2026
  5.0
  First visit 5 starssz
• AC

  Anne Clawson

  May 1, 2026
  5.0
  Very knowledgeable Great atmosphere. Staff is awesome
• EC

  Elizabeth Canseco

  Apr 14, 2026
  5.0
  Dr. Ruppe was amazing! She took the time to explain everything in detail and helped me feel much more calm and reassured about my cat’s condition. I really appreciated how thorough they were, making sure all of my cat’s needs were clearly documented in the paperwork. It’s clear they genuinely care about their patients and their owners.
• NS

  Nicole Salem

  Apr 11, 2026
  1.0
  Horrible service. They made us wait 3 hours. They took our dog inside and misinformed us of what was to happen. The pimple was already popped but they called it an abscess . They said no need to cut just to clean and give antibiotics . Then they told us 30 min come to find out they never started and weren’t planning on it until later . Then they came out and said he needed to be sedated . For what ??? To clean around it. It all doesn’t make sense . This is after the original 3 hours. They said more serious injuries before ours but we found out the only doctor who was claiming to work on emergencies was doing her notes . How professional is this . They were rude and not friendly. They charged us and just didn’t want to do anything . They were misleading . And misinformed us. The doctors name is Mellisa Ferguson . Horrible I can’t express how horrible everything about her was. I don’t Recommend this place to anyone . She is very incompetent . We decided to leave . We don’t trust her with our dog
• RP

  Rob P

  Apr 11, 2026
  1.0
  I can take a lie detector test on this when I tell the manager or supervisor Jarod is a classic act and not in a good way. Very judgmental and I don’t understand the rudeness and disingenuous nature and negativity/disrespectful. You can give Simone trying to get help for their pet. He pretty much thinks he’s more important than the pet or the customer And quick to hang up the phone. He was very argumentative and there’s no point to complain to him because he is apart of the problem and people that answer the phone that can’t comprehend English with the same attitude. Jarod repeats himself a lot as if I didn’t graduate English class for 12-13 years I do speak ENGLISH. If I say okay the first time you don’t have to repeat the same thing 5 different times. I don’t wanna play the race card but yeah he’s one of those…. I’ll pay 2 million dollars at another facility then to take them to this place. Customer service speaks volumes and this place Is Atrocious.

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