Apple Carlsbad

Reviews

• ML

  Marc Leibowitz

  3 days ago
  5.0
  Always fun to go to the Apple Store. They were in a temporary location when I went in the same strip mall but it not delay my pickup whatsoever.
• KC

  Kaylee Cerriteno

  May 12, 2026
  2.0
  They take forever and have no greeter.😭 They need more female employees too. They had all males on the floor with two female security guards.
• NS

  Nerdy soul

  May 11, 2026
  5.0
  Always clean, workers there nice and helpful for a speedy checkout. Just be wary that parking is packed on busy weekends. Thanks Apple Carlsbad!
• MG

  Maile Garrett

  Apr 28, 2026
  1.0
  Genuinely one of the worst experiences I’ve ever had in any store. I walk into the store with questions and I ask one that apparently the worker thinks is dumb and he literally asks me why don’t u answer that and I was so taken back. Obviously I wouldn't have asked if I didn’t know what that ment. The whole conversation he was being so dismissive on my questions implying that I was an idiot. I walked out of that store beyond upset and disappointed that a human doing there job would treat someone like that. It’s really a bummer that someone would act like this.
• RR

  Robyn

  Apr 19, 2026
  5.0
  I’m writing to express my sincere gratitude for the exceptional help we received from Eddie at the Apple Store Carlsbad. We came in feeling extremely stressed after my husband clicked on what appeared to be a legitimate email offer, which turned out to be a scam. He had entered his credit card information, and we were deeply concerned that his laptop had been compromised with malware. From the moment we walked in, Eddie greeted us with professionalism and genuine care. He quickly got us onto the Genius Bar waitlist and took the time to listen to our situation without judgment. What truly stood out was his ability to calmly explain how malware works and what risks we might be facing—it immediately put us at ease. Eddie carefully walked us through the process, checked the laptop thoroughly, and shared the appropriate tools to ensure there was no infection. The relief we felt after learning everything was safe is hard to put into words. His kindness, patience, and expertise turned what could have been a very upsetting experience into one where we felt supported and reassured. Eddie is a true asset to Apple, and we are incredibly thankful for his help.

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