Apple 4th Street

Reviews

• KR

  k r

  Sep 16, 2026
  2.0
  waited for one hour after getting the message notification to come to the genius bar. guy put in my name completely wrong and wouldn’t let me browse the ipad I wanted to buy? wasn’t served until I was walking out (pretty sure they are disorganized and forgot I was waiting). issue was not resolved either
• KJ

  KLo JoyandGlow

  Sep 1, 2026
  5.0
  Great store, super knowledgeable employees, sense of calm and confidence that all tech needs can be satisfied.
• PP

  Peter

  Aug 26, 2026
  1.0
  Nice trash bin, excellent smoking place.
• KM

  Kim M

  Aug 15, 2026
  1.0
  I had a 3pm appt, by 330 I tracked down a cs guy who said they were waiting for more help to come. Then they told me it would be 5 business days to check my battery which no one told me before hand. Not reforming, not buying any apple products.
• CF

  Cat Frazier

  Aug 14, 2026
  1.0
  I am living with a disabling injury that prevents me from being able to type, and my partner and I came here today to look at computers with voice control to type and scroll for me. I asked to be shown the voice control accessibility settings and was told that they don’t have access (i.e. the login information) to show me. This was an extremely disappointing and difficult experience. I left the store while my partner stayed behind to see if our old computer had trade in value, and he texted me to say the staff could show me accessibility using the manager’s computer. I was too upset and sad to go back in, feeling reminded that people with disabilities are often overlooked. The staff who helped us were very nice, but this is a bigger issue in Apple—please implement change so that anyone who is interested in buying your products can be shown and try out the accessibility features. Please have at least one dedicated staff member on the floor at all times who is well-versed in the accessibility features.

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